Dev:SARA.ProcessAutomationEngine: Difference between revisions

Revision as of 20:21, 22 June 2025

The automation engine is a rule based processor specifically made for the business domain of special assistance requests, which adhere to the travel assistance service request - general handling process.

This is a background service, which supports all processees of an operation center.

The engine has these main components:

Travel Segment Service Item Claiming - It evaluates the SAR Requests it is requested by a Passenger Digital and indicates it to be the responsible MOC by
- claiming service segments of the requested journey.
- claiming the entire request, if no journey is present
Internal Process Automation Engine - this service evaluates a specific ruleset and performs specific actions. The ruleset can be configured in the SARA Engine Ruleset Administration Tool.

The SARA Process Automation Engine as well has impact on SARA.PAXPortal behaviour!

In general it holds rules, which lead to special assistance specific actions :

Revision as of 15:42, 22 June 2025 view source Stefanseiler (talk \| contribs) Bureaucrats, dev-team, developer, Interface administrators, iroc-team, Suppressors, Administrators, yousee-team 1,381 edits No edit summary Tag: Visual edit ← Older edit		Revision as of 20:21, 22 June 2025 view source Stefanseiler (talk \| contribs) Bureaucrats, dev-team, developer, Interface administrators, iroc-team, Suppressors, Administrators, yousee-team 1,381 edits No edit summary Tag: Visual edit Newer edit →
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	The automation engine is a rule based processor specifically made for the business domain of '''special assistance requests''', which adhere to the [[Dev:~~Special~~ assistance request - general handling process\|~~special~~ assistance request - general handling process]].		The automation engine is a rule based processor specifically made for the business domain of '''special assistance requests''', which adhere to the [[Dev:Travel assistance service request - general handling process\|travel assistance service request - general handling process]].

	This is a background service, which supports all processees of an operation center.		This is a background service, which supports all processees of an operation center.