Dev:SARA-PAE Rule Check Triggers

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Trigger categories

Generally each process automation rule associated with a trigger category. Currently SARA-PAE suppots these trigger categories:

  • OnBASEDATAUpdate - the base data of the SAR has updated changed. Examples: New case, PAX name changed,
  • OnSERVICEDELIERYTREEUpdate - upon any change of the service delivery tree, this event will be triggered. Examples are: The passenger added a new service, the itinerary changed, ...
  • OnSERVICEHANDLINGDATAUpdate - the process or medical team has changed any data relevant in the decision process of a deliery request
  • OnDELIVERYPARTNERUpdate - one of the delivery partners, which are associated with this case has provided information affecting this special assistance request case. Examples: Updated capacity or task was accepted/rejected/done, ...
  • OnVESSELUpdate - if the request holds any service depending on the vessel, this trigger is catched, Examples are: Rotation changed, flight is cancelled, ...
  • OnGENERALSTATUSUpdate - if a milestone of a special assistance request is reached. Example: "Medical team approval", "Process team approval",
  • OnTRAVEL - any defined travel relation goal is reached. Example: 24h before first travel segment start, ...

The SARA Engine is triggered each time, when a special assistance request reaches one of the SAR checkpoints.


It will then check the SAR-Rules, which are bound to one of these trigger porints:

  • On SAR-Request Claim
  • On Journey Entry/Change
  • On Segment-Service add/remove
  • On Full MEDA Approval
  • Full Fit-To-Fly status reached
  • Full Confirmend status reached (all Segments HK [holding confirmed] or KK [manually confirmed] )
  • On SAR-request Cancel
  • Time (in h) before journey start
  • Time (in h) before journey end
  • Time (in h) before trip start - embarcation event
  • Time (in h) before trip end - disembarcation event      
  • Time (in h) before segment start
  • Time (in h) before segment end
  • Time (in h) before port Arrival (or Departure time of first trip segment)
  • Time (in h) before port Departure (or Arrival at the last trip Segment)
  • On all Segments flown
  • On Service capacity limit reached

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