LHG:SARA Project: Difference between revisions

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Bureaucrats, dev-team, developer, Interface administrators, iroc-team, Suppressors, Administrators, yousee-team
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Created page with "== Phase 1 - SARA Fundamental == Objectives: * SARA.Core (Special Assistance Request Management Suite) * SARA.PAXPortal for LH und Discover * SARA.DeliveryPartnerPortal - for secure communication with partners * Basic process automation engine {| class="wikitable" ! ! rowspan="2" |Dev Focus ! rowspan="2" |Est. Size ! colspan="2" |2024 ! colspan="12" |2025 ! colspan="6" |2026 ! rowspan="2" |Est. Size ! rowspan="2" |Progress ! rowspan="2" |External Dep. Notes..."
 
Stefanseiler (talk | contribs)
Bureaucrats, dev-team, developer, Interface administrators, iroc-team, Suppressors, Administrators, yousee-team
1,381 edits
 
(138 intermediate revisions by 3 users not shown)
Line 1: Line 1:
== Phase 1 - SARA Fundamental ==
== Phase 1 - SARA Fundamental ==
Objectives:
* [[SARA.Core (Special Assistance Request Management Suite)]]
* [[SARA.PAXPortal]] for LH und Discover
* [[SARA.DeliveryPartnerPortal]] - for secure communication with partners
* Basic process automation engine


=== Current Project Plan ===
{| class="wikitable"
{| class="wikitable"
!
!
! rowspan="2" |Dev
! rowspan="2" |Dev
Focus
Focus
! rowspan="2" |Est. Size
! colspan="2" |2024
! colspan="2" |2024
! colspan="12" |2025
! colspan="12" |2025
Line 17: Line 11:
! rowspan="2" |Est.
! rowspan="2" |Est.
Size
Size
! rowspan="2" |Progress
! rowspan="2" |Dev
Progress
! rowspan="2" |External Dep.
! rowspan="2" |External Dep.
Notes
Notes
Line 42: Line 37:
!May
!May
!Jun
!Jun
|-
| colspan="25" |
|-
!Peparatory work
!4
| colspan="3" style="text-align:center; background-color:#ADD8E6" |Discovery
! colspan="2" |
| colspan="3" style="text-align:center; background-color:#ADD8E6" |Discovery
! colspan="12" |
!
!100%
|
|-
|-
|Kickoff / Initially planned discovery
|Kickoff / Initially planned discovery
|
|
| Def
|
|
| style="text-align:center; background-color:#ADD8E6" |Def
|
|
|
|
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|
|
|
|
!
|
|
|
|
Line 67: Line 73:
|
|
|S
|S
!100%
|100%
|3 days pre-order
|✅
|-
|Architecture & Shared Logic Hubs
|
|
| colspan="2" |Discovery
|
|
| colspan="3" style="text-align:center; background-color:#FFCCCB" |Re-Discovery
|
|
|
|
|
|
|
|
|
|
|
|
|XL
|100%
|✅
|-
| colspan="25" |
|-
|-
! style="text-align:left;" |Administration tools
! style="text-align:left;" |Administration tools
!
!8
!
| style="text-align:center; background-color:#ADD8E6" |Dis.
| colspan="3" style="text-align:center; background-color:#96F97B" |Dev
| colspan="3" style="text-align:center; background-color:#96F97B" |Dev
! colspan="3" |
| colspan="2" style="text-align:center; background-color:#ADD8E6" |Discovery
| colspan="3" style="text-align:center; background-color:#96F97B" |Dev
| colspan="3" style="text-align:center; background-color:#96F97B" |Dev
| colspan="2" style="text-align:center; background-color:#FFFFE0" |Q&A
| colspan="2" style="text-align:center; background-color:#FFFFE0" |QA
| style="text-align:center; background-color:#96F97B" |Dev
| style="text-align:center; background-color:#FFFFE0" |QA
!Dev
!Dev
!Q&A
!QA
!
!Dev
!
! colspan="2" |QA
!
!
!
!
!
!
!
!
!
!80%
!85,0%
!
!
|-
|-
|[[Carrier Admininistration Tools]]
|Definition / Discovery
|Mixed
|
|Def
| colspan="3" |Dev
| colspan="3" style="text-align:center; background-color:#FFCCCB" |Re-Discovery
|
|
|
|
|
|
|
|
|
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|
|
|
|
| colspan="3" |Dev
|Q&A
|
|
|L
|100%
|✅
|-
|[[Carrier Admininistration Tools|LH Admininistration Tools]]
|Mixed
|
|
|
|
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|
|
|
|
| colspan="3" |Dev
|QA
|
|
|
|
|
|
|L
|80%
|
|
|-
|[[Travel Service Operation Center Administration Tools]]
|Mixed
|
|
|
|
Line 123: Line 162:
|
|
|
|
|L
|100%
|✅
|-
|[[Travel Service Operation Center Administration Tools|MOC Administration Tools]]
|Mixed
|
|
|
|
| colspan="3" |Dev
|Q&A
|
|
|
|
Line 132: Line 175:
|
|
|
|
| colspan="3" |Dev
|QA
|
|
|
|
|
|
|
|
|XL
|40%
|
|
|-
|Extensions during further discovery
|Mixed
|
|
|
|
|
|
|
|
|L
|100%
|✅
|-
|SLHs ([[Dev:SLH - TravelCarrierDataDistribution|TravelCarrierDataDistribution]] & OperationCenterPAXExchange
|BE
|
|
|
|
Line 154: Line 200:
|
|
|
|
|Dev
| colspan="2" |Dev
|Q&A
|QA
|
|
|
|
Line 163: Line 209:
|
|
|
|
|S
|
|
|
|
|L
|100%
|✅ {{Gray-Tag|Text=Ticket size changed over time}}
|-
|-
! style="text-align:left;" |Architecture & Shared Logic Hubs
|Minor extensions during further discovery
!
|Mixed
!
!
| colspan="2" style="text-align:center; background-color:#ADD8E6" |Discovery
!
!
!
| colspan="2" style="text-align:center; background-color:#FFCCCB" |Discovery
| colspan="4" style="text-align:center; background-color:#96F97B" |Dev
!
!
!
!
!
!
!
!
!
!30%
!
|-
|Finishing Documentation & Inter-Digital Architecture
|Arch
|
|
|
|
| colspan="2" |Discovery
|
|
|
|
|
|
| colspan="2" |Discovery
|
|
|
|
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|
|
|
|
| colspan="2" |Dev
|QA
|
|
|
|
Line 210: Line 236:
|
|
|
|
|XL
|S
|95%
|100%
|DB-Model, Process Aut. Engine (PAE)
|✅
|-
|-
|[[Dev:SLH - TravelCarrierDataDistribution|SLH - TravelCarrierDataDistribution]]
|SLH - TravelCDDD
|BE
SLH - OCPAXE extensions due to feedback
|
|
|
|
|
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|
|
|
|
| colspan="2" |Dev
|
|
|
|
|
|
|
|
|Dev
|
|
|
|
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|
|
|
|
|M
|S
|0%
|100%
|[[Carrier digital]] <--> [[PAX Portal digitals|PAX Portal Digitals]], [[Travel assistance service operation center digitals|Travel Service Operation Center Digitals]]
|✅
|-
|-
|[[Dev:SLH - PortalUsageInteraction|SLH - PortalUsageInteraction]]
|Minor extensions during feedback sessions (limitations)
|BE
|Mixed
|
|
|
|
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|
|
|
|
| colspan="2" |Dev
|
|
|
|
|
|
|Dev
|QA
|
|
|
|
Line 261: Line 289:
|
|
|
|
|
|S
|L
|100%
|0%
|✅
|PAX Portal Digitals <-> Passenger Digitals, Travel Partner Digitals
|-
|-
|[[Dev:SLH - TravelServiceManagementEcosystem|SLH - TravelServiceManagementEcosystem]]
|Automation Engine Admin
|BE
|Mixed
|
|
|
|
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|
|
|
|
|
|
|
| colspan="2" |Dev
|
|
|
|
Line 285: Line 308:
|
|
|
|
|Dev
|
|
|Dev
| colspan="2" |QA
|
|
|
|
|L
|L
|0%
|15%
|Travel Service Operation Center <-> Passenger Digitals, Delivery Partner Digitals
|{{Yellow-Tag|YellowText=Repriorized}}
|-
| colspan="25" |
|-
|-
! style="text-align:left;" |'''[[SARA.PAXPortal]]'''
! style="text-align:left;" |Passenger Portals
!
!28
!
! colspan="7" |
! colspan="7" |
| colspan="4" style="text-align:center; background-color:#96F97B" |Dev
| colspan="4" style="text-align:center; background-color:#96F97B" |Dev
| style="text-align:center; background-color:#FFFFE0" |Q&A
| style="text-align:center; background-color:#FFFFE0" |QA
| colspan="2" style="text-align:center; background-color:#96F97B" |Dev
| colspan="2" style="text-align:center; background-color:#96F97B" |Dev
| colspan="2" style="text-align:center; background-color:#FFFFE0" |Q&A
| colspan="2" style="text-align:center; background-color:#FFFFE0" |QA
!
!
!
!
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!
!
!
!
!10%
!90,9%
!
!
|-
|-
|LH PAX Portal
|[[PAX.Portal|PAX funcationality in PAX.Portal for LH]]
|FE & BE
|FE & BE
|
|
|
|
|
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|
|
| colspan="4" |Dev
| colspan="4" |Dev
|Q&A
|QA
|
|
|
|
Line 329: Line 355:
|
|
|XL
|XL
|20%
|100%  
|Interaction with [[Passenger digitals|Passenger Digital]] and [[Travel partner digitals|Travel Partner Digital]]
|✅
|-
|-
|Login for Travelagents / LH TravelID
|[[Dev:SLH - PortalUsageInteraction|SLH - PortalUsageInteraction]]
|Mixed
|BE
|
|
|
|
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|
|
|
|
| colspan="2" |Dev
|
|
|
|
|
|
|Dev
|Conf
|Q&A
|
|
|
|
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|
|
|
|
|M
|L
|0%
|100%
|TravelID / Travelagent-Login
|✅
|-
|-
|Discover PAX Portal
|[[PAX.Portal|Full PAX.Portal for Discover]]
|FE
|FE
|
|
|
|
|
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|
|
| colspan="2" |Dev
| colspan="2" |Dev
| colspan="2" |Q&A
| colspan="2" |QA
|
|
|
|
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|
|
|M
|M
|0%
|90%
|
|-
|[[Dev:PAX.Portal feature tree|TP-Employee features]]
|Mixed
|
|
|
|
|
|
|
|
|
|
|
|
|
|Dev
|Conf
|QA
|
|
|
|
|
|M
|60%
|{{Yellow-Tag|YellowText=Delayed}}
|-
| colspan="25" |
|-
|-
! style="text-align:left;" |'''[[SARA.Core (Special Assistance Request Management Suite)|SARA.Core]]'''
! style="text-align:left;" |SARA.Core
!40
| style="text-align:center; background-color:#ADD8E6" |Dis.
!
!
| colspan="6" style="text-align:center; background-color:#ADD8E6" |Discovery
!
!
| colspan="6" style="text-align:center; background-color:#96F97B" |Dev
| colspan="3" style="text-align:center; background-color:#FFFFE0" |QA
!
!
!
!
| colspan="6" style="text-align:center; background-color:#FFCCCB" |Discovery
| colspan="5" style="text-align:center; background-color:#96F97B" |Dev
| colspan="2" style="text-align:center; background-color:#FFFFE0" |Q&A
! colspan="5" |
!
!20%
!
!
!54,0%
!{{Yellow-Tag|YellowText=Delayed}} (2 weeks?)
|-
|-
|MOC Detailed Process Analysis {{Red-Tag|Text=not planned}}
|Initial definition of BE (like SWISS)
|Mgmt
|Mgmt
|Def
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| colspan="6" |[[LHG:Unplanned Discovery Sessions|Discovery]]
|S
|100%
|✅
|-
|Full SAM process discovery
|Mgmt
|
|
| colspan="6" style="text-align:center; background-color:#FFCCCB" |Discovery
|
|
|
|
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|
|
|XL
|XL
|80%
|100%
|{{Red-Tag|Text=main reason for delay}}
|✅ {{Gray-Tag|Text=Additional project phase}}
|-
|-
|SARA App Development
|UI/UX Iteration
|FE
|MgMt
|
|
|
|
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|
|
|
|
| colspan="2" |Dev
|
|
| colspan="4" |Dev
|
|
|
|
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|
|
|
|
|XL
|0%
|
|
|M
|100%
|✅ {{Gray-Tag|Text=Additional project phase}}
|-
|-
|SARA BE / PAE
|[[SARA.Core (Special Assistance Request Management Suite)|SARA.Core App Development]]
|BE
|Mixed
|
|
|
|
|
|
|
|
|
|
|
| colspan="6" |Dev
|
|
|
|
|
|
|
|
|XXL
|40%
|status update
|-
|[[Dev:SLH - TravelServiceManagementEcosystem|SLH - TravelServiceManagementEcosystem]]
|BE
|
|
|
|
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|
|
|
|
| colspan="4" |Dev
| colspan="2" |Q&A
|
|
|
|
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|
|
|
|
|XL
| colspan="6" |Dev
|0%
|
|
|-
|LH EntraID
|BE
|
|
|
|
|
|
|XL
|45%
|status update
|-
|[[SARA.ProcessAutomationEngine]]
|BE
|
|
|
|
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|
|
|
|
| style="text-align:center; background-color:#ADD8E6" |Conf
|
|
|
|
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|
|
|
|
| colspan="2" |Dev
|QA
|
|
|
|
|
|
|S
|XL
|0%
|0%
|
|{{Yellow-Tag|YellowText=Ticket size changed}}
|-
| colspan="25" |
|-
|-
![[SARA.DeliveryPartnerPortal]]
! style="text-align:left;" |SARA.DeliveryPartnerPortal
!8
!
| colspan="3" style="text-align:center; background-color:#ADD8E6" |Discovery
!
!
!
!
!
!
!
!
!
!
!
! colspan="2" |Discovery
!
! colspan="2" |
!
! colspan="3" |Discovery
| style="text-align:center; background-color:#96F97B" |Dev
! colspan="4" |
| style="text-align:center; background-color:#FFFFE0" |QA
| colspan="2" |Dev
| colspan="2" |Q&A
!
!
!
!
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!
!
!
!
!20%
!25,0%
!
!
|-
|-
|Definition
|[[SARA.DeliveryPartnerPortal|Delivery Partner Portal]]
|MgMt
|Mixed
|
| colspan="3" |Discovery
|
|
|
|
|
|
|
|
|
|
|Dev
|QA
|
|
|
|
|
|M
|25%
|status update
|-
| colspan="25" |
|-
! style="text-align:left;" |Interface Development
!4
!
| colspan="2" style="text-align:center; background-color:#ADD8E6" |Discovery
! colspan="9" |
| colspan="4" style="text-align:center; background-color:#96F97B" |Dev
| colspan="2" style="text-align:center; background-color:#FFFFE0" |QA
! colspan="2" |
!
!43,3%
!
|-
|Initial Definition / Discovery
|BE
|
|
| colspan="2" |Discovery
| colspan="2" |Discovery
|
|
|
|
| colspan="3" |Discovery
|
|
|
|
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|
|
|
|
| colspan="2" |Discovery
|
|
|
|
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|
|
|
|
|M
|S
|100%
|100%
|ONERES bookings over API
|-
|[[LHG:ONERES Interface|Interface to ONERES]] (API bookings)
|BE
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| colspan="2" |Dev
| colspan="2" |QA
|
|
|L
|40%
|{{Yellow-Tag|YellowText=Delayed}} not on critical path
|-
|[[LHG:DAS Interface|Interface DAS via Kafka]]
|BE
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| colspan="2" |Dev
| colspan="2" |QA
|
|
|
|M
|20%
|{{Gray-Tag|Text=Additional work}}
|-
| colspan="25" |
|-
! style="text-align:left;" |LH Partner Creation Portal
!8
! colspan="15" |
!
| style="text-align:center; background-color:#96F97B" |Dev
| style="text-align:center; background-color:#FFFFE0" |QA
! colspan="3" |
!20%
!
|-
|-
|Delivery Partner Portal
|[[Dev:Partner creation processes]]
|Mixed
|Mixed
|
|
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|
|
|
|
| colspan="2" |Dev
| colspan="2" |Q&A
|
|
|
|
|
|
|Dev
|QA
|
|
|M
|10%
|
|
|L
|20%
|{{Green-Tag|Text=Preponed}}  (Add capacity)
|-
| colspan="25" |
|-
|-
! style="text-align:left;" |Interface Development
!Full project
!100
| colspan="7" style="text-align:center; background-color:#ADD8E6" |Discovery & Dev preparations
| colspan="7" style="text-align:center; background-color:#96F97B" |Core Dev
| colspan="2" style="text-align:center; background-color:#FFFFE0" |Core QA
| colspan="2" style="text-align:center; background-color:#ADD8E6" |Integration Testing
| style="text-align:center; background-color:#FFCCCB" |Golive
!
!
!
!
!59,2%
!
!
|-
| colspan="25" |
|-
!Additional steps
!
!
| colspan="3" style="text-align:center; background-color:#ADD8E6" |Discovery
! colspan="21" |
! colspan="7" |
| colspan="4" |Dev
! colspan="2" |Q&A
! colspan="2" |
!
!
!15%
!
!
|-
|-
|Definition / Discovery
|Full test servers in NUE with new B-Op-Infra
|BE
|Admin
BE
|
|
|
|
|
|
|
|
| colspan="3" |Discovery
|
|
|
|
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|
|
|
|
| colspan="2" |Deployment
|
|
|
|
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|
|
|
|
|M
|80%
|06.01.2026 - new
|-
|Login&Registration Extensions for PAX & Botprotection
|Mixed
|
|
|
|
|S
|60%
|
|
|-
|ONERES
|BE
|
|
|
|
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|
|
|
|
| colspan="2" |Dev
| colspan="2" |Q&A
|
|
|
|
|
|
|
|
|L
|M
|0%
|?
|LH Int Ready, Req BTeam
|{{Yellow-Tag|YellowText=Additional work}}, Spec done 27.11.
|-
|-
|SIRAX
|[[LHG:ONERES Interface|Interface to ONERES]] (GAV)
|BE
|Mixed
|
|
|
|
|
|
|
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|
|
|
|
| colspan="2" |Dev
| colspan="2" |Q&A
|
|
|
|
|S
|S
|0%
|5%
|LH Int Ready, Req BTeam
|{{Yellow-Tag|YellowText=Additional work}} {{Gray-Tag|Text=Next project phase !?}}
|-
! style="text-align:left;" |LH Partner Creation Portal
!
!
! colspan="15" |
!Dev
| colspan="2" |Q&A
!
!
!
!0%
!
|-
|-
|Instance deployment @ [[SARA.PartnerCreationPortal]]
|[[LHG:Interface to SIRAX|Interface to SIRAX]]
|Mixed
|Mixed
|
|
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|
|
|
|
|Dev
| colspan="2" |Q&A
|
|
|
|
|
|
|
|M
|0%
|0%
|{{Gray-Tag|Text=Next project phase !?}}
|-
|[[LHG:SHED-Connect|SCHED-Connect]] Specification
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|S
|
|
|
|-
|-
| colspan="26" |
|-
!Full project
!
!
!
!
| colspan="7" style="text-align:center; background-color:#ADD8E6" |Discovery & Dev preparations
| colspan="6" style="text-align:center; background-color:#96F97B" |Core Dev
| colspan="2" style="text-align:center; background-color:#FFFFE0" |Core Q&A
| colspan="3" style="text-align:center; background-color:#ADD8E6" |Integration Testing
| style="text-align:center; background-color:#FFCCCB" |Golive
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!8
!20,6%
!
!
|}
|}


== Plannungsverlauf ==
=== Step-by-Step to success ===
 
=== 22.06. bis 24.06. Finalization of committed project plan with LHG ===
 
=== 09.06. bis 20.06. Rework of administration tools database structure ===
 
* Aufteilung der Admin-Tools auf [[Carrier Admininistration Tools]] und [[Travel Service Operation Center Administration Tools]]
 
=== 20.05.2025: Review mit Entwicklungsteam ===
 
* see [[Dev:Internal meeting notes with team (LH-Project)|internal meetings (LH-Project)]]
 
=== 18.05.2025 Aktualisierter Projektplan ===
Plan aktualisiert mit Erkenntnissen der Discovery-Phase
 
* Viele Details, die mit dem 2-Tages Meeting am Start einfach nicht vermittelbar waren (Es war falsch von uns, dies einfach wegverhandeln zu lassen).
* Das PAX-Portal ist 1:1 für LH verwendbar ist (wie angenommen)'''. Kern-Fehlannahme bei der Projektplanung war:''' Das PAX-Portal backend von SWISS lässt sich für LH verwenden.
* Die unplante Discovery-Phase hat diese vielen Details-Prozesse decouvriert, die die tägliche Arbeit des MOC dominieren: Viele kleine Abhängigkeiten und Sonderprozesse, die die geplante Prozess-Automation erheblich verkomplizieren und mit den existierenden Backend-Lösung für SWISS definitiv nicht abbildbar gewesen wären.
* Wenn diese Phase nicht stattgefunden hätte, so wären viele Sachen erst unterwegs gelernt worden. Der Entwicklungsprozess wäre damit um ein vielfaches verlängert oder ganz zum Scheitern gebracht worden. Abschliessend hätte dies dann sicher dazu geführt, dass das Tool architektonisch falsch aufgesetzt gewesen wäre und/oder eine so massive Prozessänderung beim LH MOC bedeutet hätte, das das Projekt komplett gescheitert wäre.
 
* Wir haben gelernt, das bei LH bestimmte Prozesse mehr Stellen involviert sind als gedacht. Von daher haben wir durch die Discovery-Phase die Wartezeit auch bestmöglich genutzt.
 
Änderung der Aufwandsabschätzung:
 
* Entwicklungs- und Testaufwand
** Statt 5 Monate Entwicklungsaufwand nun 6
** Durchschnittlich statt 1,2 Streams nun 1,4 Streams
** Entwicklungsaufwand nun '''40% höher''' (Q&A-Kapa ist proportial erhöht)
** Steigerung der Komplexität der Prozesse, viele neue Abhängigkeiten
* Discovery- & Dokumentations-Aufwand (statt 3 Tage nun 12 Tage)
 
Frage: Wie gehen wir mit dem Mehraufwand um? Mehraufwand, der aus unserer Sicht unabdingbar für den Projekterfolg war und ist.
 
=== 10.02.2025 aktualisierter Plan ===
 
* Added discovery sessions (Feb - May)


=== 01.10.2024 initialer Projektplan ===
* Starting from '''1st of July 2025,''' the core development takes place, which should be finished by end of February (30 weeks) including internal Q&A. There are 11 development milestones, which are scheduled. See article [[LHG:SARA Project Phase 1 - Current presentation milestones]] It is not expected, that everything runs flawlessly until then, but all building blocks should be there and just rework and bugfixing should happen from there.


* Add here
* From '''1st of March 2026''', the full integration testing should commence and non-essential development tasks are scheduled  Acceptance tests with LHG will commence with a timeframe of roughly 10 week until the system is ready for production.
* Goal is that from '''May 2026,''' LHG can press the start button whenever they want to.


== Related articles ==
=== Project history & updates ===


* [[Kordeus.SARA]]
* [[LHG:End of June - Definitive new project plan|End of June: Definitive project plan]]
* [[LHG:Mid May updated preliminary plan|Mid of may: KORDEUS has presented an updated preliminary project plan]]
* [[LHG:Dec 2024 - project focus change|Dec 2024: Additional discovery (changed Project focus)]]
* Nov 2024: The project started at the end of 2024 and was terminated to be finished in 2025.


== See also ==
== See also ==


* [[LHG:LH SARA discovery Sessions|SARA discovery Sessions]]
* [[Dev:Internal ZUGSEIL Meetings on LHG Project Phase 1|Internal ZUGSEIL Meetings on LHG Project Phase 1]]
* [[Protected:Co-Innovators Area]]
* [[Protected:Co-Innovators Area]]

Latest revision as of 20:47, 7 January 2026

Phase 1 - SARA Fundamental

Current Project Plan

Dev

Focus

2024 2025 2026 Est.

Size

Dev

Progress

External Dep.

Notes

Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
Peparatory work 4 Discovery Discovery 100%
Kickoff / Initially planned discovery Def S 100% ✅
Architecture & Shared Logic Hubs Discovery Re-Discovery XL 100% ✅
Administration tools 8 Dis. Dev Discovery Dev QA Dev QA Dev QA Dev QA 85,0%
Definition / Discovery Def Dev Re-Discovery L 100% ✅
LH Admininistration Tools Mixed Dev QA L 100% ✅
MOC Administration Tools Mixed Dev QA L 100% ✅
SLHs (TravelCarrierDataDistribution & OperationCenterPAXExchange BE Dev QA L 100% ✅ Ticket size changed over time
Minor extensions during further discovery Mixed Dev QA S 100% ✅
SLH - TravelCDDD

SLH - OCPAXE extensions due to feedback

Dev S 100% ✅
Minor extensions during feedback sessions (limitations) Mixed Dev QA S 100% ✅
Automation Engine Admin Mixed Dev Dev QA L 15% Repriorized
Passenger Portals 28 Dev QA Dev QA 90,9%
PAX funcationality in PAX.Portal for LH FE & BE Dev QA XL 100% ✅
SLH - PortalUsageInteraction BE Dev L 100% ✅
Full PAX.Portal for Discover FE Dev QA M 90%
TP-Employee features Mixed Dev Conf QA M 60% Delayed
SARA.Core 40 Dis. Discovery Dev QA 54,0% Delayed (2 weeks?)
Initial definition of BE (like SWISS) Mgmt Def S 100% ✅
Full SAM process discovery Mgmt Discovery XL 100% ✅ Additional project phase
UI/UX Iteration MgMt Dev M 100% ✅ Additional project phase
SARA.Core App Development Mixed Dev XXL 40% status update
SLH - TravelServiceManagementEcosystem BE Dev XL 45% status update
SARA.ProcessAutomationEngine BE Dev QA XL 0% Ticket size changed
SARA.DeliveryPartnerPortal 8 Discovery Dev QA 25,0%
Delivery Partner Portal Mixed Discovery Dev QA M 25% status update
Interface Development 4 Discovery Dev QA 43,3%
Initial Definition / Discovery BE Discovery Discovery S 100% ONERES bookings over API
Interface to ONERES (API bookings) BE Dev QA L 40% Delayed not on critical path
Interface DAS via Kafka BE Dev QA M 20% Additional work
LH Partner Creation Portal 8 Dev QA 20%
Dev:Partner creation processes Mixed Dev QA L 20% Preponed (Add capacity)
Full project 100 Discovery & Dev preparations Core Dev Core QA Integration Testing Golive 59,2%
Additional steps
Full test servers in NUE with new B-Op-Infra Admin

BE

Deployment M 80% 06.01.2026 - new
Login&Registration Extensions for PAX & Botprotection Mixed M ? Additional work, Spec done 27.11.
Interface to ONERES (GAV) Mixed S 5% Additional work Next project phase !?
Interface to SIRAX Mixed M 0% Next project phase !?
SCHED-Connect Specification S
8 20,6%

Step-by-Step to success

  • Starting from 1st of July 2025, the core development takes place, which should be finished by end of February (30 weeks) including internal Q&A. There are 11 development milestones, which are scheduled. See article LHG:SARA Project Phase 1 - Current presentation milestones It is not expected, that everything runs flawlessly until then, but all building blocks should be there and just rework and bugfixing should happen from there.
  • From 1st of March 2026, the full integration testing should commence and non-essential development tasks are scheduled Acceptance tests with LHG will commence with a timeframe of roughly 10 week until the system is ready for production.
  • Goal is that from May 2026, LHG can press the start button whenever they want to.

Project history & updates

See also

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