SARA data domains
A travel assistance service requests holds these data domains, which are each handled differently due to the ownership and sensitivity of contained information:
| O=Owner, S=Shared, P=Processor | Ownership & Storage | Details | |||
|---|---|---|---|---|---|
| Agent | PAX | MOC | Delivery Partners | ||
| Travel Group information | O | S | S | ||
| Personal information | S | O | S | ||
| Medical information | S | O | P | ||
| Journey Information | S | S | O | Shared ownership, based on transport contract | |
| Travel Assistance Service Case | S | S | O | P | This holds the case and its meta-information |
| Delivery requests & instructions | O | P | |||
| Delivery status information | O | P | LH ownership, due to service contract | ||