Travel assistance service operation center digitals

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Revision as of 11:55, 22 June 2025 by Stefanseiler (talk | contribs)
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A travel assistance service operation center digital represents an organization or a part of an organization governing the special assistance request and delivery process. Typically this is a legal person (company).

Purpose

The travel assistance service operation center digital can be used to

  • store and access health information of passengers relevant to filed special assistance requests
  • communicate with the PAX to retrieve further information for decisionmaking and notify them on decisions
  • receive, process and decide, which services can and will be delivered.
  • provide tasks to delivery partners in order to fulfill the desired travel assistance services.

Tools

The travel assistance service operation center can access its data through the Special Assistance Request Management Suite (SARA.Core)

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