Travel assistance service operation center digitals
A travel assistance service operation center digital represents an organization or a part of an organization governing the special assistance request and delivery process. Typically this is a legal person (company).
Purpose
The travel assistance service operation center digital can be used to
- store and access health information of passengers relevant to filed special assistance requests
- communicate with the PAX to retrieve further information for decisionmaking and notify them on decisions
- receive, process and decide, which services can and will be delivered.
- provide tasks to delivery partners in order to fulfill the desired travel assistance services.
Tools
The travel assistance service operation center can access its data through the