Travel assistance service operation center digitals

From Kordeus Wiki
Revision as of 11:31, 22 June 2025 by Stefanseiler (talk | contribs)
Jump to navigation Jump to search

A travel assistance service operation center digital represents an organization or a part of an organization governing the special assistance request and delivery process. Typically this is a legal person (company).

Purpose

The travel assistance service operation center digital can be used to

  • store and access health information of passengers relevant to filed special assistance requests
  • communicate with the PAX to retrieve further information for decisionmaking and notify them on decisions
  • receive, process and decide, which services can and will be delivered.
  • provide tasks to delivery partners in order to fulfill the desired travel assistance services.

Tools

The travel assistance service operation center can access its data through the