Dev:SLH - TravelServiceManagementEcosystem
The Assistance Service Delivery Ecosystem collaboration model is for sharing:
- Filing and keeping Special Assistance Requests in sync
- Secure communication between requesting parties (PAX / Travel partner) and operation centers
- Collaboration on Tasks with delivery partners
Available roles
- NR - TravelPassenger
- NR - Travel Service Operation Center
- NR - Service Delivery Partner
Available TCIs
- TravelAssistanceRequestsOverview - Provides all an overview over all travel assistance requests from the PAX side
Application Caches
- TravelAssistanceListCache - Held by the travel assistance service operation center digitals to have rapid access to travel assistance requests
DigitalInteraction
- RequestNewPaxDigital - A PAX Portal digital requests this at a realm concierge digital
- FetchGroupRequestDetaisOfTravelPartner - Used by a PAX Portal digital to retrieve all details of a group request from the travel partner digital and push them to a local application cache
- PushSpecialGroupAssistanceRequestDetails - Used by a PAX Portal digital to push an updated version of a group request with all details to the travel partner digital
- FetchSpecialAssistanceRequestDetails - Used by a PAX Portal digital to retrieve all details relevant to the passenger of a travel assistance service request from a passenger digital and push them to a local application cache
- PushSpecialAssistanceRequestDetails - Used by a PAX Portal digital to push the passenger details of an updated version of a travel assistance service request to a passenger digital