TASR - Travel agent perspective: Difference between revisions
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[[File:Travel partner flow & perspective.png|thumb|500x500px|Travel partner flow & perspective]] | [[File:Travel partner flow & perspective.png|thumb|500x500px|Travel partner flow & perspective]] | ||
The travel agent handles ''travel partner requests'', where each can hold one or many [[travel assistance service request]]. The information on if a [[travel assistance service request]] is transported to other parties as it can provide some processing relevant information. | The travel agent handles ''travel partner requests'', where each can hold one or many [[travel assistance service request]]. The information on if a [[travel assistance service request]] is transported to other parties as it can provide some processing relevant information. | ||
==== Supported actions ==== | |||
* '''Create new group request''' - This group request is always created (in the background), even if only on PAX request is part of it. It holds the agent information. | |||
* '''Cancel group request''' - available before the group request was activted | |||
* '''Activate TASR''' - request PAX digital to file their (grouped) requests to the TASR [[Travel assistance service operation center digitals|operation center]] | |||
* '''Group request cancellation''' - request the PAX digitals, which are member of a request group, to request the cancellation of a TASR managed by travel agent. | |||
* '''Archive group request''' - only after all contained [[Travel assistance service request|TASR]] requests have been decided or cancelled, the travel agent can move the group or individual request to the archive. | |||
==== Events ==== | |||
* New info available - The travel agent is notified by the TASR enclosed in a group request, if any new information is available, e.g. if a approval status has changed | |||
* Action required / Pending Task - The travel agent is notified by the TASR enclosed in a group request, if any new tasks become available | |||
== See also == | == See also == | ||
* [[Travel assistance service request]] | * [[Travel assistance service request]] | ||
Revision as of 08:50, 26 June 2025
The travel agent handles travel partner requests, where each can hold one or many travel assistance service request. The information on if a travel assistance service request is transported to other parties as it can provide some processing relevant information.
Supported actions
- Create new group request - This group request is always created (in the background), even if only on PAX request is part of it. It holds the agent information.
- Cancel group request - available before the group request was activted
- Activate TASR - request PAX digital to file their (grouped) requests to the TASR operation center
- Group request cancellation - request the PAX digitals, which are member of a request group, to request the cancellation of a TASR managed by travel agent.
- Archive group request - only after all contained TASR requests have been decided or cancelled, the travel agent can move the group or individual request to the archive.
Events
- New info available - The travel agent is notified by the TASR enclosed in a group request, if any new information is available, e.g. if a approval status has changed
- Action required / Pending Task - The travel agent is notified by the TASR enclosed in a group request, if any new tasks become available