SARA data domains: Difference between revisions
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| | | | ||
| style="text-align:left; color:#FF0000" |high | | style="text-align:left; color:#FF0000" |high | ||
| | |May contain sensitive information | ||
|- | |- | ||
|Agent with OC | |Agent with OC | ||
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| | | | ||
| style="text-align:left; color:#FF0000" |high | | style="text-align:left; color:#FF0000" |high | ||
|Agent is acting on behalf of the PAX! | |Agent is acting on behalf of the PAX! May contain sensitive information | ||
|- | |- | ||
! colspan="7" style="text-align:left;" |Case structured data | ! colspan="7" style="text-align:left;" |Case structured data | ||
| Line 47: | Line 47: | ||
| style="text-align:center; background-color:#96F97B" |S | | style="text-align:center; background-color:#96F97B" |S | ||
| style="text-align:left; color:#FF0000" |high | | style="text-align:left; color:#FF0000" |high | ||
| | |May contain sensitive information | ||
|- | |- | ||
|Medical information | |Medical information | ||
| Line 81: | Line 81: | ||
| style="text-align:center; background-color:#ADD8E6" |P | | style="text-align:center; background-color:#ADD8E6" |P | ||
| style="text-align:left; color:#FF0000" |high | | style="text-align:left; color:#FF0000" |high | ||
| | |May contain sensitive information | ||
|- | |- | ||
|Delivery status information | |Delivery status information | ||
Revision as of 06:27, 26 June 2025
A travel assistance service requests holds these data domains, which are each handled differently due to the ownership and sensitivity of contained information:
| O=Owner, P=Processor, S=Shared | Ownership & Storage | Sensitivity | Details | |||
|---|---|---|---|---|---|---|
| Agent | PAX | OC | Del.P. | |||
| Unstructured Communication | ||||||
| PAX with OC | O | P | high | May contain sensitive information | ||
| Agent with OC | O | P | high | Agent is acting on behalf of the PAX! May contain sensitive information | ||
| Case structured data | ||||||
| Travel Group information | O | S | S | S | normal | |
| Personal information | P | O | P | S | high | May contain sensitive information |
| Medical information | P | O | P | S | very high | Contains also information on medical decision process |
| Journey Information | P | O | P | S | normal | Shared ownership, based on transport contract |
| Request management data | S | S | O | P | normal | This holds the case decision process and associated meta-information |
| Delivery information | ||||||
| Delivery requests & instructions | O | P | high | May contain sensitive information | ||
| Delivery status information | O | P | normal | LH ownership, due to service contract | ||