SARA data domains: Difference between revisions
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| style="text-align:center; | | style="text-align:center; color:#FFCCCB" |high | ||
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Revision as of 06:24, 26 June 2025
A travel assistance service requests holds these data domains, which are each handled differently due to the ownership and sensitivity of contained information:
| O=Owner, P=Processor, S=Shared | Ownership & Storage | Sensitivity | Details | |||
|---|---|---|---|---|---|---|
| Agent | PAX | OC | Del.P. | |||
| Unstructured Communication | ||||||
| PAX with OC | O | P | high | |||
| Agent with OC | O | P | high | Agent is acting on behalf of the PAX! | ||
| Case structured data | ||||||
| Travel Group information | O | S | S | S | normal | |
| Personal information | P | O | P | S | high | |
| Medical information | P | O | P | S | very high | Contains also information on medical decision process |
| Journey Information | P | O | P | S | normal | Shared ownership, based on transport contract |
| Request management data | S | S | O | P | normal | This holds the case decision process and associated meta-information |
| Delivery information | ||||||
| Delivery requests & instructions | O | P | high | |||
| Delivery status information | O | P | normal | LH ownership, due to service contract | ||