SARA data domains: Difference between revisions

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Line 4: Line 4:
!O=Owner, P=Processor, S=Shared
!O=Owner, P=Processor, S=Shared
! colspan="4" |Ownership & Storage
! colspan="4" |Ownership & Storage
! rowspan="2" |Sensitivity
! rowspan="2" |Details
! rowspan="2" |Details
|-
|-
Line 12: Line 13:
!Del.P.
!Del.P.
|-
|-
! colspan="6" style="text-align:left;" |Unstructured Communication
! colspan="7" style="text-align:left;" |Unstructured Communication
|-
|-
|PAX with OC
|PAX with OC
Line 19: Line 20:
| style="text-align:center; background-color:#ADD8E6" |P
| style="text-align:center; background-color:#ADD8E6" |P
|
|
|high
|
|
|-
|-
Line 26: Line 28:
| style="text-align:center; background-color:#ADD8E6" |P
| style="text-align:center; background-color:#ADD8E6" |P
|
|
|'''Agent''' is acting on behalf of the PAX!
|high
|Agent is acting on behalf of the PAX!
|-
|-
! colspan="6" style="text-align:left;" |Case structured data  
! colspan="7" style="text-align:left;" |Case structured data  
|-
|-
|Travel Group information
|Travel Group information
Line 35: Line 38:
| style="text-align:center; background-color:#96F97B" |S
| style="text-align:center; background-color:#96F97B" |S
| style="text-align:center; background-color:#96F97B" |S
| style="text-align:center; background-color:#96F97B" |S
|normal
|
|
|-
|-
Line 42: Line 46:
| style="text-align:center; background-color:#ADD8E6" |P
| style="text-align:center; background-color:#ADD8E6" |P
| style="text-align:center; background-color:#96F97B" |S
| style="text-align:center; background-color:#96F97B" |S
|high
|
|
|-
|-
Line 49: Line 54:
| style="text-align:center; background-color:#ADD8E6" |P
| style="text-align:center; background-color:#ADD8E6" |P
| style="text-align:center; background-color:#96F97B" |S
| style="text-align:center; background-color:#96F97B" |S
|
|very high
|Contains also information on medical decision process
|-
|-
|[[Travel word definitions|Journey Information]]
|[[Travel word definitions|Journey Information]]
Line 56: Line 62:
| style="text-align:center; background-color:#ADD8E6" |P
| style="text-align:center; background-color:#ADD8E6" |P
| style="text-align:center; background-color:#96F97B" |S
| style="text-align:center; background-color:#96F97B" |S
|normal
|Shared ownership, based on transport contract
|Shared ownership, based on transport contract
|-
|-
Line 63: Line 70:
| style="text-align:center; background-color:#FFCCCB" |O
| style="text-align:center; background-color:#FFCCCB" |O
| style="text-align:center; background-color:#ADD8E6" |P
| style="text-align:center; background-color:#ADD8E6" |P
|normal
|This holds the case decision process and associated meta-information
|This holds the case decision process and associated meta-information
|-
|-
! colspan="6" style="text-align:left;" |Delivery information
! colspan="7" style="text-align:left;" |Delivery information
|-
|-
|Delivery requests & instructions
|Delivery requests & instructions
Line 72: Line 80:
| style="text-align:center; background-color:#FFCCCB" |O
| style="text-align:center; background-color:#FFCCCB" |O
| style="text-align:center; background-color:#ADD8E6" |P
| style="text-align:center; background-color:#ADD8E6" |P
|high
|
|
|-
|-
Line 79: Line 88:
| style="text-align:center; background-color:#FFCCCB" |O
| style="text-align:center; background-color:#FFCCCB" |O
| style="text-align:center; background-color:#ADD8E6" |P
| style="text-align:center; background-color:#ADD8E6" |P
|normal
|LH ownership, due to service contract
|LH ownership, due to service contract
|}
|}

Revision as of 06:22, 26 June 2025

A travel assistance service requests holds these data domains, which are each handled differently due to the ownership and sensitivity of contained information:

O=Owner, P=Processor, S=Shared Ownership & Storage Sensitivity Details
Agent PAX OC Del.P.
Unstructured Communication
PAX with OC O P high
Agent with OC O P high Agent is acting on behalf of the PAX!
Case structured data
Travel Group information O S S S normal
Personal information P O P S high
Medical information P O P S very high Contains also information on medical decision process
Journey Information P O P S normal Shared ownership, based on transport contract
Request management data S S O P normal This holds the case decision process and associated meta-information
Delivery information
Delivery requests & instructions O P high
Delivery status information O P normal LH ownership, due to service contract

See also