Kordeus.PAX: Difference between revisions
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** high automation potential through operation center service decision workflow engine | ** high automation potential through operation center service decision workflow engine | ||
** allowing digital interaction with service partners | ** allowing digital interaction with service partners | ||
* [[PAX Service Delivery Partner Portal| | * [[PAX Service Delivery Partner Portal|PAX Service Delivery Partner Portal]] - for service delivery partner digitals | ||
** interact with operation ce<nowiki/>nters of the carriers | ** interact with operation ce<nowiki/>nters of the carriers | ||
** allowing to see and confir<nowiki/>m pending tasks | ** allowing to see and confir<nowiki/>m pending tasks | ||
Revision as of 21:02, 24 November 2024
Kordeus PAX is a product, which allows end-to-end processing of a travel assistance service request.
Building blocks
- PAX Portal - for passengers and their agents
- allowing patients to request services and communicate with the operations centers responsible at the travel carrier
- allowing patient proxies (e.g. travel agencies) to file requests on behalf of the patients
- PAX Operations Portal - for operation centers and their staff
- allowing to digitally interact with the service requesting parties
- high automation potential through operation center service decision workflow engine
- allowing digital interaction with service partners
- PAX Service Delivery Partner Portal - for service delivery partner digitals
- interact with operation centers of the carriers
- allowing to see and confirm pending tasks