Travel assistance service operation center digitals: Difference between revisions

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Bureaucrats, dev-team, developer, Interface administrators, iroc-team, Suppressors, Administrators, yousee-team
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m Stefanseiler moved page Operation center digitals to Travel assistance service operation center without leaving a redirect
Stefanseiler (talk | contribs)
Bureaucrats, dev-team, developer, Interface administrators, iroc-team, Suppressors, Administrators, yousee-team
1,381 edits
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[[Category:Digital Types]]
[[Category:Digital Types]]
A travel assistance service operation center digital represents an organization or a part of an organization governing the special assistance request and delivery process. Typically this is a legal person (company).
A '''travel assistance service operation center''' digital represents an organization or a part of an organization governing the special assistance request and delivery process. Typically this is a legal person (company).


=== Purpose ===
=== Purpose ===
The travel partners's digital can be used to
The travel assistance service operation center digital can be used to


* store and access health information of passengers
* store and access health information of passengers relevant to filed special assistance requests
* file and manage special assistance requests on behalf of passengers. This can happen as
* communicate with the PAX to retrieve further information for decisionmaking and notify them on decisions
** individual PAX request
* receive, process and decide, which services can and will be delivered.
** group PAX requests
* provide tasks to delivery partners in order to fulfill the desired [[Travel assistance service request|travel assistance services]].
* interact with [[Medical operation center digitals|medical operation centers]]
** see the combined status of the all the service requests, segment by segment
** provide missing information


=== Tools ===
=== Tools ===
The travel agency can access its data through the [[Kordeus PAX|PAX.Portal]]
The '''travel assistance service operation center''' can access its data through the

Revision as of 11:31, 22 June 2025

A travel assistance service operation center digital represents an organization or a part of an organization governing the special assistance request and delivery process. Typically this is a legal person (company).

Purpose

The travel assistance service operation center digital can be used to

  • store and access health information of passengers relevant to filed special assistance requests
  • communicate with the PAX to retrieve further information for decisionmaking and notify them on decisions
  • receive, process and decide, which services can and will be delivered.
  • provide tasks to delivery partners in order to fulfill the desired travel assistance services.

Tools

The travel assistance service operation center can access its data through the

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