Dev:SLH - TravelServiceManagementEcosystem: Difference between revisions
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* Collaboration on Tasks with delivery partners | * Collaboration on Tasks with delivery partners | ||
== | ====== Available roles ====== | ||
* NR - TravelPassenger | |||
* NR - Travel Service Operation Center | |||
* NR - Service Delivery Partner | |||
* NR - PaxHostingRealmConcierge | |||
* NR - PAX Portal | |||
====== Available TCIs ====== | |||
*TCI - ShareSegments | |||
*TCI - SharePorts | |||
=== SharedCaches === | |||
* AvailableTravelServiceInformationCache - Provide information extra information on travel services, ports, ... which are useful for diplay on PAX Portal | |||
* TravelAssistanceRequestsOverview - Provides all an overview over all travel assistance requests from the PAX side | |||
=== Application Caches === | |||
* TravelAssistanceListCache - Held by the [[travel assistance service operation center digitals]] to have rapid access to travel assistance requests | |||
====== DigitalInteraction ====== | |||
* RequestNewPaxDigital - A [[travel assistance service operation center digitals]] requests this at a realm concierge digital | |||
* RequestSpecialAssistancePatientSideDetails - Used by a [[travel assistance service operation center digitals]] to request all passenger side details of a [[travel assistance service request]] from a [[Passenger digitals|passenger digital]] and include them into the local database (for claimable segments) | |||
* PushSpecialAssistanceRequestPatientSideDetails - Used by a [[travel assistance service operation center digitals]] to push the passenger side details to a [[Passenger digitals|passenger digital]], which incorporates these case changes into its database | |||
* PushTaskUpdate - Used by either a [[travel assistance service operation center digitals]] or by a [[Delivery partner digitals]] to push an updated / new task. | |||
== See also == | |||
* [[LHG:SARA Project]] | |||
Latest revision as of 08:36, 23 June 2025
The Assistance Service Delivery Ecosystem collaboration model is for sharing:
- Filing and keeping Special Assistance Requests in sync
- Secure communication between requesting parties (PAX / Travel partner) and operation centers
- Collaboration on Tasks with delivery partners
Available roles
- NR - TravelPassenger
- NR - Travel Service Operation Center
- NR - Service Delivery Partner
- NR - PaxHostingRealmConcierge
- NR - PAX Portal
Available TCIs
- TCI - ShareSegments
- TCI - SharePorts
- AvailableTravelServiceInformationCache - Provide information extra information on travel services, ports, ... which are useful for diplay on PAX Portal
- TravelAssistanceRequestsOverview - Provides all an overview over all travel assistance requests from the PAX side
Application Caches
- TravelAssistanceListCache - Held by the travel assistance service operation center digitals to have rapid access to travel assistance requests
DigitalInteraction
- RequestNewPaxDigital - A travel assistance service operation center digitals requests this at a realm concierge digital
- RequestSpecialAssistancePatientSideDetails - Used by a travel assistance service operation center digitals to request all passenger side details of a travel assistance service request from a passenger digital and include them into the local database (for claimable segments)
- PushSpecialAssistanceRequestPatientSideDetails - Used by a travel assistance service operation center digitals to push the passenger side details to a passenger digital, which incorporates these case changes into its database
- PushTaskUpdate - Used by either a travel assistance service operation center digitals or by a Delivery partner digitals to push an updated / new task.