SARA data domains: Difference between revisions

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Created page with "{| class="wikitable" |+ !O=Owner, S=Shared, P=Processor ! colspan="4" |Ownership & Storage ! rowspan="2" |Details |- ! !Agent !PAX !MOC !Delivery Partners |- |Travel Group information |O |S |S | | |- |Personal information |S |O |S | | |- |Medical information |S |O |P | | |- |Journey Information |S |S |O | |Shared ownership, based on transport contract |- |Travel Assistance Service Case |S |S |O |P |This holds the case and its meta-information |- |Delivery requests &..."
 
Stefanseiler (talk | contribs)
Bureaucrats, dev-team, developer, Interface administrators, iroc-team, Suppressors, Administrators, yousee-team
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A [[Travel assistance service request|travel assistance service requests]] holds these data domains, which are each handled differently due to the ownership and sensitivity of contained information:
{| class="wikitable"
{| class="wikitable"
|+
|+
!O=Owner, S=Shared, P=Processor
!O=Owner, P=Processor, C=Consumer
! colspan="4" |Ownership & Storage
! colspan="4" |Ownership & Storage
! rowspan="2" |Sensitivity
! rowspan="2" |Details
! rowspan="2" |Details
|-
|-
Line 8: Line 10:
!Agent
!Agent
!PAX
!PAX
!MOC
!OC
!Delivery Partners
!Del.P.
|-
|-
|Travel Group information
! colspan="7" style="text-align:left;" |Unstructured Communication
|O
|-
|S
|PAX with OC
|S
|
|
| style="text-align:center; background-color:#FFCCCB" |O
| style="text-align:center; background-color:#ADD8E6" |P
|
|
| style="text-align:left; color:#FF0000" |high
|May contain sensitive information
|-
|-
|Personal information
|Agent with OC
|S
|O
|S
|
|
| style="text-align:center; background-color:#FFCCCB" |O
| style="text-align:center; background-color:#ADD8E6" |P
|
|
| style="text-align:left; color:#FF0000" |high
|Agent is acting on behalf of the PAX! May contain sensitive information
|-
! colspan="7" style="text-align:left;" |Case structured data
|-
|Travel Group information
| style="text-align:center; background-color:#FFCCCB" |O
| style="text-align:center; background-color:#96F97B" |C
| style="text-align:center; background-color:#96F97B" |C
| style="text-align:center; background-color:#96F97B" |C
|normal
|
|-
|Personal information
| style="text-align:center; background-color:#ADD8E6" |P
| style="text-align:center; background-color:#FFCCCB" |O
| style="text-align:center; background-color:#ADD8E6" |P
| style="text-align:center; background-color:#96F97B" |C
| style="text-align:left; color:#FF0000" |high
|May contain sensitive information
|-
|-
|Medical information
|Medical information
|S
| style="text-align:center; background-color:#ADD8E6" |P
|O
| style="text-align:center; background-color:#FFCCCB" |O
|P
| style="text-align:center; background-color:#ADD8E6" |P
|
| style="text-align:center; background-color:#96F97B" |C
|
| style="text-align:left; color:#FF0000; font-weight: bold" |very high
|Contains also information on medical decision process
|-
|-
|Journey Information
|[[Travel word definitions|Journey Information]]
|S
| style="text-align:center; background-color:#ADD8E6" |P
|S
| style="text-align:center; background-color:#FFCCCB" |O
|O
| style="text-align:center; background-color:#ADD8E6" |P
|
| style="text-align:center; background-color:#96F97B" |C
|normal
|Shared ownership, based on transport contract
|Shared ownership, based on transport contract
|-
|-
|[[Travel Assistance Service Case]]
|[[TASR - Request management data|Request management data]]
|S
| style="text-align:center; background-color:#96F97B" |C
|S
| style="text-align:center; background-color:#96F97B" |C
|O
| style="text-align:center; background-color:#FFCCCB" |O
|P
| style="text-align:center; background-color:#ADD8E6" |P
|This holds the case and its meta-information
|normal
|This holds the case decision process and associated meta-information
|-
! colspan="7" style="text-align:left;" |Delivery information
|-
|-
|Delivery requests & instructions
|Delivery requests & instructions
|
|
|
|
|O
| style="text-align:center; background-color:#FFCCCB" |O
|P
| style="text-align:center; background-color:#ADD8E6" |P
|
| style="text-align:left; color:#FF0000" |high
|May contain sensitive information
|-
|-
|Delivery status information
|Delivery status information
|
|
|
|
|O
| style="text-align:center; background-color:#FFCCCB" |O
|P
| style="text-align:center; background-color:#ADD8E6" |P
|normal
|LH ownership, due to service contract
|LH ownership, due to service contract
|}
=== Data processing roles ===
{| class="wikitable"
!
!Access
!Storage
|-
! style="text-align:left;" |Owner
|Has permanent (physical and logical access to the information)
|permanent (database)
|-
! style="text-align:left;" |Processor
|Gets access to this information and keeps it for regulatory and legal litigation purposes.
|Data is persisted in permanent storage facility (database), but will actively be anonymized or deleted after the regulatory period has passed.
|-
! style="text-align:left;" |Consumer
|Gets temporary access to this information, but only as long as the party requires it.
|'''Data will only be stored in temporary cache files and will be refetched, if cache expires prematurely (depending on strictness of cache-settings)'''
|}
|}


== See also ==
== See also ==


* [[Kordeus.SARA]]
* [[Kordeus.PAX]]
* [[Travel assistance service request]]

Latest revision as of 07:02, 26 June 2025

A travel assistance service requests holds these data domains, which are each handled differently due to the ownership and sensitivity of contained information:

O=Owner, P=Processor, C=Consumer Ownership & Storage Sensitivity Details
Agent PAX OC Del.P.
Unstructured Communication
PAX with OC O P high May contain sensitive information
Agent with OC O P high Agent is acting on behalf of the PAX! May contain sensitive information
Case structured data
Travel Group information O C C C normal
Personal information P O P C high May contain sensitive information
Medical information P O P C very high Contains also information on medical decision process
Journey Information P O P C normal Shared ownership, based on transport contract
Request management data C C O P normal This holds the case decision process and associated meta-information
Delivery information
Delivery requests & instructions O P high May contain sensitive information
Delivery status information O P normal LH ownership, due to service contract

Data processing roles

Access Storage
Owner Has permanent (physical and logical access to the information) permanent (database)
Processor Gets access to this information and keeps it for regulatory and legal litigation purposes. Data is persisted in permanent storage facility (database), but will actively be anonymized or deleted after the regulatory period has passed.
Consumer Gets temporary access to this information, but only as long as the party requires it. Data will only be stored in temporary cache files and will be refetched, if cache expires prematurely (depending on strictness of cache-settings)

See also

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