Travel assistance service operation center digitals: Difference between revisions
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[[Category:Digital Types]] | [[Category:Digital Types]] | ||
A '''travel assistance service operation center''' digital represents an organization or a part of an organization governing the special assistance request and delivery process. Typically this is a legal person (company). | |||
=== Purpose === | |||
The travel assistance service operation center digital can be used to | |||
* store and access health information of passengers relevant to filed special assistance requests | |||
* communicate with the PAX to retrieve further information for decisionmaking and notify them on decisions | |||
* receive, process and decide, which services can and will be delivered. | |||
* provide tasks to delivery partners in order to fulfill the desired [[Travel assistance service request|travel assistance services]]. | |||
=== Tools === | |||
The '''travel assistance service operation center''' can access its data through the [[SARA.Core (Special Assistance Request Management Suite)|Special Assistance Request Management Suite (SARA.Core)]] | |||
Latest revision as of 12:16, 22 June 2025
A travel assistance service operation center digital represents an organization or a part of an organization governing the special assistance request and delivery process. Typically this is a legal person (company).
Purpose
The travel assistance service operation center digital can be used to
- store and access health information of passengers relevant to filed special assistance requests
- communicate with the PAX to retrieve further information for decisionmaking and notify them on decisions
- receive, process and decide, which services can and will be delivered.
- provide tasks to delivery partners in order to fulfill the desired travel assistance services.
Tools
The travel assistance service operation center can access its data through the Special Assistance Request Management Suite (SARA.Core)