Dev:LH MOC Admin-Standard document administration
The Standard Documents Administration module allows administrators to manage standardized documents that can be required or attached during case handling and service workflows.
Standard documents represent predefined document types that may need to be uploaded, reviewed, or shared as part of passenger service handling.
Typical examples include:
•MEDIF – Medical Information Form
•Animal Training Certificate – certification for service animals
•CDC SVAN USA – regulatory document for service animals traveling to the USA
•TÜV Blitzgutachten – technical certification document
These documents support operational processes by ensuring that:
•required documents are defined centrally
•multiple language or regional versions can exist
•documents are properly categorized
•sensitive medical documents are clearly identified
The module also allows document variations to be managed, such as different language versions or region-specific templates.
Standard Documents Overview
Displays all configured standard document types available in the system.
This overview allows administrators to:
•view existing document types
•create new document definitions
•edit document configurations
•delete unused document types
| Column | Description |
|---|---|
| Name | Name of the document type |
| Contains Medical information | Indicates whether the document contains medical data |
| Name | Contains Medical information |
|---|---|
| MEDIF | YES |
| Animal training certificate | NO |
| CDC SVAN USA | NO |
| TÜV Blitzgutachten | NO |
Row Actions
Edit (✏️)
Opens the Standard Document Editor where document details and variations can be managed.
Delete (🗑)
Deletes the document definition.
Deletion may be restricted if:
•the document is used in workflows
•documents have already been uploaded in cases
Buttons
Add new
Creates a new standard document definition.
Search (🔍)
Filters documents by name.
Standard Document Editor
The Standard Document Editor allows administrators to configure:
•the document type
•document metadata
•language or regional variations
•document upload configurations
Each document type can contain multiple document variations representing different versions.
Base Data
This section defines the general properties of the document type.
Internal Name
Field:
Internal name
Example: Animal Training Certificate
Purpose:
•identifies the document internally
•used for administration and referencing
Supports multilingual values.
Holds Medical Document
Checkbox:
Holds Medical Document
Indicates whether the document contains medical data.
If enabled:
•the document is treated as medical information
•stricter privacy rules may apply
•special handling in workflows may occur
Example: MEDIF → holds medical document
This is important for compliance with medical data protection regulations.
Is in Use
Checkbox:
Is in use
Indicates whether the document definition is active.
If disabled:
•the document cannot be requested in workflows
•existing uploaded documents remain stored
This allows documents to be retired without deleting them.
Document Variations
Allows administrators to define multiple versions of a document.
Variations may differ by:
•language
•regulatory region
•document format
For example:
•EU version
•US version
•language-specific version
| Column | Description |
|---|---|
| Name | Name of the document variation |
| Language | Language of the document |
| Upload information | Details about the uploaded file |
| Name | Language | Uploaded Information |
|---|---|---|
| Animal training certificate (EU) | DE | Uploaded by DW |
| Animal training certificate (EU) | EN | Uploaded by DW |
Upload Information
Displays metadata about the uploaded document file.
Example: Uploaded by DW (06.08.2025 16:25)
This helps track:
•who uploaded the file
•when the document was updated
Row Actions
Icons displayed in the table represent document actions.
View (👁)
Opens the uploaded document for preview.
Download (⬇)
Downloads the document file.
Upload / Replace (⬆)
Uploads a new version of the document.
Used when:
•document template changes
•updated regulatory forms are required
Delete (🗑)
Deletes the document variation.
Deletion may be restricted if the variation is already used in cases.
Add new
Button:
Add new
Creates a new document variation.
Used when:
•adding a new language
•adding a regional variant
•updating regulatory documents