Travel assistance service operation center digitals

A travel assistance service operation center digital represents an organization or a part of an organization governing the special assistance request and delivery process. Typically this is a legal person (company).

Purpose

The travel partners's digital can be used to

• store and access health information of passengers
• file and manage special assistance requests on behalf of passengers. This can happen as
  • individual PAX request
  • group PAX requests
• interact with medical operation centers
  • see the combined status of the all the service requests, segment by segment
  • provide missing information

Tools

The travel agency can access its data through the PAX.Portal