SARA.Core (Special Assistance Request Management Suite)
This service bundle contains services, which users of travel assistance services operation centers can deploy with their b-op digital.
Service bundle
The service bundle contains these services:
- Travel Assistance Request Operation Center - the main tool for processing the travel assistance requests
- Travel Assistance Service Request Operation Automation Engine (TASR-OAE) - the background service, which automates and processes background tasks within the operation centers
- Travel Assistance Service Administration - allows the definition of supported services by a carrier and tasks/actions associated with the services
- Service operations flow designer - allows the definition of operation events for each supported service/service-flavour and tasks/actions associated with these events.