Travel assistance service operation center digitals: Difference between revisions
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Revision as of 11:28, 22 June 2025
A travel assistance service operation center digital represents an organization or a part of an organization governing the special assistance request and delivery process. Typically this is a legal person (company).
Purpose
The travel partners's digital can be used to
- store and access health information of passengers
- file and manage special assistance requests on behalf of passengers. This can happen as
- individual PAX request
- group PAX requests
- interact with medical operation centers
- see the combined status of the all the service requests, segment by segment
- provide missing information
Tools
The travel agency can access its data through the PAX.Portal