Delivery partner digitals: Difference between revisions
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* '''Airport Outstations''' - these are teams of the carriers, which help the operation centers to organize service delivery at the airpott | * '''Airport Outstations''' - these are teams of the carriers, which help the operation centers to organize service delivery at the airpott | ||
* '''Airports & Ground handlers''' - third parties, which deliver a services | * '''Airports & Ground handlers''' - third parties, which deliver a services | ||
* ''' | * '''Craft Manipulation Teams (technics)''' - teams which mount/dismantle strechters, ... | ||
* '''Intermodals (Bus & Railway companies)''' - which deliver transportation and special assistance services to passengers traveling | * '''Intermodals (Bus & Railway companies)''' - which deliver transportation and special assistance services to passengers traveling | ||
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The delivery partners digital can be used to | The delivery partners digital can be used to | ||
* see the upcoming '''ToDos''' and confirm processing | |||
* accept and reject '''Requests for Todos''' from [[Travel assistance service operation center digitals|operation centers]] | |||
* communicate with the [[Travel assistance service operation center digitals|operation center]] in a trusted and secure way | * communicate with the [[Travel assistance service operation center digitals|operation center]] in a trusted and secure way | ||
* | ** '''provide case information''' required for delivery partner to fulfill their ToDos | ||
* | ** '''provide mutual status updates''' for these tasks | ||
* provide mutual status updates for these tasks | ** '''chat''' on ToDos with operation center | ||
=== Tools === | === Tools === | ||
The '''delivery partner''' can access its data through the [[SARA.DeliveryPartnerPortal]]. | The '''delivery partner''' can access its data through the [[SARA.DeliveryPartnerPortal]]. | ||
[[Category:Digital Types]] | [[Category:Digital Types]] | ||
Latest revision as of 09:10, 2 December 2025
A delivery partner digital represents an organization or a part of an organization delivering services being part of a requested special assistance service delivery process. This can be:
- Callcenters & Ticketing stations - issueing non commercial PNRs or tickets
- Airport Outstations - these are teams of the carriers, which help the operation centers to organize service delivery at the airpott
- Airports & Ground handlers - third parties, which deliver a services
- Craft Manipulation Teams (technics) - teams which mount/dismantle strechters, ...
- Intermodals (Bus & Railway companies) - which deliver transportation and special assistance services to passengers traveling
Purpose
The delivery partners digital can be used to
- see the upcoming ToDos and confirm processing
- accept and reject Requests for Todos from operation centers
- communicate with the operation center in a trusted and secure way
- provide case information required for delivery partner to fulfill their ToDos
- provide mutual status updates for these tasks
- chat on ToDos with operation center
Tools
The delivery partner can access its data through the SARA.DeliveryPartnerPortal.