Dev:Travel Segment Service Item Claiming - Revision history

Stefanseiler at 05:39, 26 June 2025

2025-06-26T05:39:50Z

← Older revision		Revision as of 05:39, 26 June 2025
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	=== Prerequisites ===		=== Prerequisites ===
	Once a ''PAX personal digital'' starts connects or is created at a [[~~SARA~~.~~PAXPortal~~\|PAX portal]], it receives a list of all operation centers from the PAX portal. The personal digital uses the PAX portal to create and complete a [[travel assistance service request]].		Once a ''PAX personal digital'' starts connects or is created at a [[PAX.Portal\|PAX portal]], it receives a list of all operation centers from the PAX portal. The personal digital uses the PAX portal to create and complete a [[travel assistance service request]].

	=== Process ===		=== Process ===

Stefanseiler at 15:43, 22 June 2025

2025-06-22T15:43:19Z

← Older revision		Revision as of 15:43, 22 June 2025
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	# Once the ''personal digital'' decides to submit the request, it sends out the [[travel assistance service request]] to all known operation centers through the {{Blue-Tag\|BlueText=MT-Message}} <code>TAC.TravelAssistanceRequest.Info</code>'''.''' It holds a [[Travel word definitions\|travel itinerary]] consisting of multiple [[Travel word definitions\|travel segments]] and a list of requested [[App:Travel assistance service administration\|travel assistance services]].		# Once the ''personal digital'' decides to submit the request, it sends out the [[travel assistance service request]] to all known operation centers through the {{Blue-Tag\|BlueText=MT-Message}} <code>TAC.TravelAssistanceRequest.Info</code>'''.''' It holds a [[Travel word definitions\|travel itinerary]] consisting of multiple [[Travel word definitions\|travel segments]] and a list of requested [[App:Travel assistance service administration\|travel assistance services]].
	# Upon arrival of this message, the [[Dev:SARA~~-PAE Process Automation Engine~~\|SARA~~-PAE Process Automation Engine~~]] analyses the request in these steps:		# Upon arrival of this message, the [[Dev:SARA.ProcessAutomationEngine\|SARA.ProcessAutomationEngine]] analyses the request in these steps:
	#* '''Compute embarcation and disembarcation points''' of this itinerary, as this is sometimes required for service devliery. Criteria: disembarkation port == last port of journey \|\| disembarkation port != next segment boarding port \|\| layover between disembarkation port and next embarkation time > 24h		#* '''Compute embarcation and disembarcation points''' of this itinerary, as this is sometimes required for service devliery. Criteria: disembarkation port == last port of journey \|\| disembarkation port != next segment boarding port \|\| layover between disembarkation port and next embarkation time > 24h
	#* '''Compute relevant segments''', which this OC can claim. This is done, if it is authorative for the [[Travel word definitions\|operator]] of this travel segment.		#* '''Compute relevant segments''', which this OC can claim. This is done, if it is authorative for the [[Travel word definitions\|operator]] of this travel segment.

Stefanseiler at 12:41, 22 June 2025

2025-06-22T12:41:05Z

← Older revision		Revision as of 12:41, 22 June 2025
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	=== Prerequisites ===		=== Prerequisites ===
	Once a ''PAX personal digital'' starts connects or is created at a [[~~PAX Portal~~\|PAX portal]], it receives a list of all operation centers from the PAX portal. The personal digital uses the PAX portal to create and complete a [[travel assistance service request]].		Once a ''PAX personal digital'' starts connects or is created at a [[SARA.PAXPortal\|PAX portal]], it receives a list of all operation centers from the PAX portal. The personal digital uses the PAX portal to create and complete a [[travel assistance service request]].

	=== Process ===		=== Process ===

Stefanseiler at 06:38, 21 May 2025

2025-05-21T06:38:06Z

← Older revision		Revision as of 06:38, 21 May 2025
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	# Once the ''personal digital'' decides to submit the request, it sends out the [[travel assistance service request]] to all known operation centers through the {{Blue-Tag\|BlueText=MT-Message}} <code>TAC.TravelAssistanceRequest.Info</code>'''.''' It holds a [[Travel word definitions\|travel itinerary]] consisting of multiple [[Travel word definitions\|travel segments]] and a list of requested [[App:Travel assistance service administration\|travel assistance services]].		# Once the ''personal digital'' decides to submit the request, it sends out the [[travel assistance service request]] to all known operation centers through the {{Blue-Tag\|BlueText=MT-Message}} <code>TAC.TravelAssistanceRequest.Info</code>'''.''' It holds a [[Travel word definitions\|travel itinerary]] consisting of multiple [[Travel word definitions\|travel segments]] and a list of requested [[App:Travel assistance service administration\|travel assistance services]].
	# Upon arrival of this message, the [[Dev:~~Travel Assistance Service Request Operation~~ Automation Engine (SARA ~~Engine)\|Travel Assistance Service Request Operation~~ Automation Engine ~~(SARA Engine)~~]] analyses the request in these steps:		# Upon arrival of this message, the [[Dev:SARA-PAE Process Automation Engine\|SARA-PAE Process Automation Engine]] analyses the request in these steps:
	#* '''Compute embarcation and disembarcation points''' of this itinerary, as this is sometimes required for service devliery. Criteria: disembarkation port == last port of journey \|\| disembarkation port != next segment boarding port \|\| layover between disembarkation port and next embarkation time > 24h		#* '''Compute embarcation and disembarcation points''' of this itinerary, as this is sometimes required for service devliery. Criteria: disembarkation port == last port of journey \|\| disembarkation port != next segment boarding port \|\| layover between disembarkation port and next embarkation time > 24h
	#* '''Compute relevant segments''', which this OC can claim. This is done, if it is authorative for the [[Travel word definitions\|operator]] of this travel segment.		#* '''Compute relevant segments''', which this OC can claim. This is done, if it is authorative for the [[Travel word definitions\|operator]] of this travel segment.

Stefanseiler at 08:01, 14 April 2025

2025-04-14T08:01:13Z

← Older revision		Revision as of 08:01, 14 April 2025
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	# Once the ''personal digital'' decides to submit the request, it sends out the [[travel assistance service request]] to all known operation centers through the {{Blue-Tag\|BlueText=MT-Message}} <code>TAC.TravelAssistanceRequest.Info</code>'''.''' It holds a [[Travel word definitions\|travel itinerary]] consisting of multiple [[Travel word definitions\|travel segments]] and a list of requested [[App:Travel assistance service administration\|travel assistance services]].		# Once the ''personal digital'' decides to submit the request, it sends out the [[travel assistance service request]] to all known operation centers through the {{Blue-Tag\|BlueText=MT-Message}} <code>TAC.TravelAssistanceRequest.Info</code>'''.''' It holds a [[Travel word definitions\|travel itinerary]] consisting of multiple [[Travel word definitions\|travel segments]] and a list of requested [[App:Travel assistance service administration\|travel assistance services]].
	# Upon arrival of this message, the [[Dev:Travel Assistance Service Request Operation Automation Engine (~~TASR-OAE~~)\|Travel Assistance Service Request Operation Automation Engine]] analyses the request in these steps:		# Upon arrival of this message, the [[Dev:Travel Assistance Service Request Operation Automation Engine (SARA Engine)\|Travel Assistance Service Request Operation Automation Engine (SARA Engine)]] analyses the request in these steps:
	#* '''Compute embarcation and disembarcation points''' of this itinerary, as this is sometimes required for service devliery. Criteria: disembarkation port == last port of journey \|\| disembarkation port != next segment boarding port \|\| layover between disembarkation port and next embarkation time > 24h		#* '''Compute embarcation and disembarcation points''' of this itinerary, as this is sometimes required for service devliery. Criteria: disembarkation port == last port of journey \|\| disembarkation port != next segment boarding port \|\| layover between disembarkation port and next embarkation time > 24h
	#* '''Compute relevant segments''', which this OC can claim. This is done, if it is authorative for the [[Travel word definitions\|operator]] of this travel segment.		#* '''Compute relevant segments''', which this OC can claim. This is done, if it is authorative for the [[Travel word definitions\|operator]] of this travel segment.

Stefanseiler: /* Claim process status */

2024-11-27T11:22:53Z

Claim process status

← Older revision		Revision as of 11:22, 27 November 2024
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	#* Notify the PAX personal digital on the claimed services through sending an {{Blue-Tag\|BlueText=MT-Message}} <code>TAC.TravelAssistanceRequest.SegmentServiceItemUpdate</code>'''.''' It holds all segments, this OC is authorative for and the new status information on them.		#* Notify the PAX personal digital on the claimed services through sending an {{Blue-Tag\|BlueText=MT-Message}} <code>TAC.TravelAssistanceRequest.SegmentServiceItemUpdate</code>'''.''' It holds all segments, this OC is authorative for and the new status information on them.

	=== Claim process status ===		=== Claim process status (on passenger side) ===
	{\| class="wikitable"		{\| class="wikitable"
	!Status		!Status
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	\|This SAR has been created and has been submitted by the passenger. The request has been sent to the operation centers of the carriers. The request is waiting until all segments have been claimed by authorative operation centers (OCs)		\|This SAR has been created and has been submitted by the passenger. The request has been sent to the operation centers of the carriers. The request is waiting until all segments have been claimed by authorative operation centers (OCs)
	\|-		\|-
	\|No OC ~~found~~		\|No OC Exists
	\|If all OCs answer "~~we cannot claim this~~", then ~~this~~ status will be set. This will trigger an email to PAX that this segment cannot be covered.		\|If all OCs answer "not responsible", then the status "No OC exists" will be set. This will trigger an email to PAX that this segment cannot be covered.
	\|}		\|}

Stefanseiler at 11:18, 27 November 2024

2024-11-27T11:18:40Z

@@ Line 13: / Line 13: @@
 #** check if the service is available on this segment. If the service is not available set the travel segment service item status to undeliverable.
 #* Notify the PAX personal digital on the claimed services through sending an {{Blue-Tag|BlueText=MT-Message}} <code>TAC.TravelAssistanceRequest.SegmentServiceItemUpdate</code>'''.''' It holds all segments, this OC is authorative for and the new status information on them.
 == Related articles ==
 * [[Dev:Travel assistance service requests - Process flow]]

Stefanseiler at 11:10, 25 November 2024

2024-11-25T11:10:27Z

@@ Line 13: / Line 13: @@
 #** check if the service is available on this segment. If the service is not available set the travel segment service item status to undeliverable.
 #* Notify the PAX personal digital on the claimed services through sending an {{Blue-Tag|BlueText=MT-Message}} <code>TAC.TravelAssistanceRequest.SegmentServiceItemUpdate</code>'''.''' It holds all segments, this OC is authorative for and the new status information on them.
 == Related articles ==
 * [[Dev:Travel assistance service requests - Process flow]]

Stefanseiler at 11:03, 25 November 2024

2024-11-25T11:03:02Z

← Older revision		Revision as of 11:03, 25 November 2024
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	#** by default set the status to created		#** by default set the status to created
	#** check if the service is available on this segment. If the service is not available set the travel segment service item status to undeliverable.		#** check if the service is available on this segment. If the service is not available set the travel segment service item status to undeliverable.
	#* Notify the PAX personal digital on the claimed services through sending an {{Blue-Tag\|BlueText=MT-Message}} <code>TAC.TravelAssistanceRequest.SegmentServiceItemUpdate</code>'''.''' It holds all segments, this OC is authorative for and the new status.		#* Notify the PAX personal digital on the claimed services through sending an {{Blue-Tag\|BlueText=MT-Message}} <code>TAC.TravelAssistanceRequest.SegmentServiceItemUpdate</code>'''.''' It holds all segments, this OC is authorative for and the new status information on them.
	#		#

Stefanseiler at 11:02, 25 November 2024

2024-11-25T11:02:44Z

← Older revision		Revision as of 11:02, 25 November 2024
Line 12:		Line 12:
	#** by default set the status to created		#** by default set the status to created
	#** check if the service is available on this segment. If the service is not available set the travel segment service item status to undeliverable.		#** check if the service is available on this segment. If the service is not available set the travel segment service item status to undeliverable.
	#* Notify the PAX personal digital on the claimed services through sending an {{Blue-Tag\|BlueText=MT-Message}} <code>TAC.TravelAssistanceRequest.~~ServiceSegmentItemUpdate~~</code>'''.''' It holds all segments, this OC is authorative for.		#* Notify the PAX personal digital on the claimed services through sending an {{Blue-Tag\|BlueText=MT-Message}} <code>TAC.TravelAssistanceRequest.SegmentServiceItemUpdate</code>'''.''' It holds all segments, this OC is authorative for and the new status.
	#		#

← Older revision		Revision as of 15:43, 22 June 2025
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	# Once the ''personal digital'' decides to submit the request, it sends out the [[travel assistance service request]] to all known operation centers through the {{Blue-Tag\|BlueText=MT-Message}} <code>TAC.TravelAssistanceRequest.Info</code>'''.''' It holds a [[Travel word definitions\|travel itinerary]] consisting of multiple [[Travel word definitions\|travel segments]] and a list of requested [[App:Travel assistance service administration\|travel assistance services]].		# Once the ''personal digital'' decides to submit the request, it sends out the [[travel assistance service request]] to all known operation centers through the {{Blue-Tag\|BlueText=MT-Message}} <code>TAC.TravelAssistanceRequest.Info</code>'''.''' It holds a [[Travel word definitions\|travel itinerary]] consisting of multiple [[Travel word definitions\|travel segments]] and a list of requested [[App:Travel assistance service administration\|travel assistance services]].
	# Upon arrival of this message, the [[Dev:SARA~~-PAE Process Automation Engine~~\|SARA~~-PAE Process Automation Engine~~]] analyses the request in these steps:		# Upon arrival of this message, the [[Dev:SARA.ProcessAutomationEngine\|SARA.ProcessAutomationEngine]] analyses the request in these steps:
	#* '''Compute embarcation and disembarcation points''' of this itinerary, as this is sometimes required for service devliery. Criteria: disembarkation port == last port of journey \|\| disembarkation port != next segment boarding port \|\| layover between disembarkation port and next embarkation time > 24h		#* '''Compute embarcation and disembarcation points''' of this itinerary, as this is sometimes required for service devliery. Criteria: disembarkation port == last port of journey \|\| disembarkation port != next segment boarding port \|\| layover between disembarkation port and next embarkation time > 24h
	#* '''Compute relevant segments''', which this OC can claim. This is done, if it is authorative for the [[Travel word definitions\|operator]] of this travel segment.		#* '''Compute relevant segments''', which this OC can claim. This is done, if it is authorative for the [[Travel word definitions\|operator]] of this travel segment.

← Older revision		Revision as of 06:38, 21 May 2025
Line 5:		Line 5:

	# Once the ''personal digital'' decides to submit the request, it sends out the [[travel assistance service request]] to all known operation centers through the {{Blue-Tag\|BlueText=MT-Message}} <code>TAC.TravelAssistanceRequest.Info</code>'''.''' It holds a [[Travel word definitions\|travel itinerary]] consisting of multiple [[Travel word definitions\|travel segments]] and a list of requested [[App:Travel assistance service administration\|travel assistance services]].		# Once the ''personal digital'' decides to submit the request, it sends out the [[travel assistance service request]] to all known operation centers through the {{Blue-Tag\|BlueText=MT-Message}} <code>TAC.TravelAssistanceRequest.Info</code>'''.''' It holds a [[Travel word definitions\|travel itinerary]] consisting of multiple [[Travel word definitions\|travel segments]] and a list of requested [[App:Travel assistance service administration\|travel assistance services]].
	# Upon arrival of this message, the [[Dev:~~Travel Assistance Service Request Operation~~ Automation Engine (SARA ~~Engine)\|Travel Assistance Service Request Operation~~ Automation Engine ~~(SARA Engine)~~]] analyses the request in these steps:		# Upon arrival of this message, the [[Dev:SARA-PAE Process Automation Engine\|SARA-PAE Process Automation Engine]] analyses the request in these steps:
	#* '''Compute embarcation and disembarcation points''' of this itinerary, as this is sometimes required for service devliery. Criteria: disembarkation port == last port of journey \|\| disembarkation port != next segment boarding port \|\| layover between disembarkation port and next embarkation time > 24h		#* '''Compute embarcation and disembarcation points''' of this itinerary, as this is sometimes required for service devliery. Criteria: disembarkation port == last port of journey \|\| disembarkation port != next segment boarding port \|\| layover between disembarkation port and next embarkation time > 24h
	#* '''Compute relevant segments''', which this OC can claim. This is done, if it is authorative for the [[Travel word definitions\|operator]] of this travel segment.		#* '''Compute relevant segments''', which this OC can claim. This is done, if it is authorative for the [[Travel word definitions\|operator]] of this travel segment.

← Older revision		Revision as of 08:01, 14 April 2025
Line 5:		Line 5:

	# Once the ''personal digital'' decides to submit the request, it sends out the [[travel assistance service request]] to all known operation centers through the {{Blue-Tag\|BlueText=MT-Message}} <code>TAC.TravelAssistanceRequest.Info</code>'''.''' It holds a [[Travel word definitions\|travel itinerary]] consisting of multiple [[Travel word definitions\|travel segments]] and a list of requested [[App:Travel assistance service administration\|travel assistance services]].		# Once the ''personal digital'' decides to submit the request, it sends out the [[travel assistance service request]] to all known operation centers through the {{Blue-Tag\|BlueText=MT-Message}} <code>TAC.TravelAssistanceRequest.Info</code>'''.''' It holds a [[Travel word definitions\|travel itinerary]] consisting of multiple [[Travel word definitions\|travel segments]] and a list of requested [[App:Travel assistance service administration\|travel assistance services]].
	# Upon arrival of this message, the [[Dev:Travel Assistance Service Request Operation Automation Engine (~~TASR-OAE~~)\|Travel Assistance Service Request Operation Automation Engine]] analyses the request in these steps:		# Upon arrival of this message, the [[Dev:Travel Assistance Service Request Operation Automation Engine (SARA Engine)\|Travel Assistance Service Request Operation Automation Engine (SARA Engine)]] analyses the request in these steps:
	#* '''Compute embarcation and disembarcation points''' of this itinerary, as this is sometimes required for service devliery. Criteria: disembarkation port == last port of journey \|\| disembarkation port != next segment boarding port \|\| layover between disembarkation port and next embarkation time > 24h		#* '''Compute embarcation and disembarcation points''' of this itinerary, as this is sometimes required for service devliery. Criteria: disembarkation port == last port of journey \|\| disembarkation port != next segment boarding port \|\| layover between disembarkation port and next embarkation time > 24h
	#* '''Compute relevant segments''', which this OC can claim. This is done, if it is authorative for the [[Travel word definitions\|operator]] of this travel segment.		#* '''Compute relevant segments''', which this OC can claim. This is done, if it is authorative for the [[Travel word definitions\|operator]] of this travel segment.