Mionamilosevic: Created page with "The Standard Text Block Administration module allows administrators to create and manage reusable text fragments that can be inserted into communication templates such as emails, letters, and notifications. These text blocks ensure: •consistent communication •faster message creation •reusable standardized phrases •multilingual support •dynamic content through placeholders Typical use cases include: •email openings and greetings •closing phrases and..."

2026-03-10T11:13:37Z

Created page with "The Standard Text Block Administration module allows administrators to create and manage reusable text fragments that can be inserted into communication templates such as emails, letters, and notifications. These text blocks ensure: •consistent communication •faster message creation •reusable standardized phrases •multilingual support •dynamic content through placeholders Typical use cases include: •email openings and greetings •closing phrases and..."

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The Standard Text Block Administration module allows administrators to create and manage reusable text fragments that can be inserted into communication templates such as emails, letters, and notifications.

These text blocks ensure:

•consistent communication

•faster message creation

•reusable standardized phrases

•multilingual support

•dynamic content through placeholders

Typical use cases include:

•email openings and greetings

•closing phrases and signatures

•procedural explanations

•medical information texts

•regulatory statements

Standard text blocks can be reused across multiple communication templates, ensuring uniform wording and reducing duplication.

== '''Standard Text Block Groups''' ==
Standard text blocks are organized into '''groups''' that categorize their purpose.

This improves:

•navigation

•maintainability

•template design

•reuse of communication fragments

Example Groups
{| class="wikitable"
|+
!Group
!Purpose
|-
|Letter
|text blocks used in letters and email communication
|-
|Medical
|Medical related standard communication
|-
|Processual
|Procedural or operational
|}
Selecting a group displays the text blocks contained in that category. ''All groups will be added manually''

== '''Standard Text Block Group Overview''' ==
Displays all standard text blocks belonging to the selected group.

Example from screenshot:

Contents of standard text block group: Letter

'''Table Columns'''
{| class="wikitable"
|+
!Column
!Description
|-
|Name
|Name of the text block
|-
|Used
|Indicates whetther the block is currently used in communication templates
|-
|Usage in Communication Templates
|Lists templates where the block is used
|}

'''Row Actions'''

'''Edit (✏️)'''

Opens the Text Block Editor.

'''Delete (🗑)'''

Deletes the selected text block.

Deletion may be restricted if the block is used in communication templates.

'''Buttons'''

'''Add new'''

Creates a new standard text block inside the selected group.

'''Search (🔍)'''

Filters text blocks by name.

== '''Text Block Editor''' ==
The Text Block Editor is used to create or modify the reusable content stored in a text block.

Each block contains:

•an identifier

•multilingual content

•formatted text

•dynamic placeholders

These blocks can then be inserted into communication templates.

=== '''Header''' ===
'''Text Block Title'''

Displays the name of the block currently being edited.

Example: Text block "MEDIF Request via Email"

=== '''Text Block Identifier''' ===
'''Field'''

'''Text-Block-Identifier'''

Example: my-text-block-17

Purpose:

•unique internal reference

•used by templates to identify the block

This identifier should remain stable once created.

=== '''Internal Name''' ===
'''Field'''

'''Internal name'''

Example: Lufthansa Technics DE

Purpose:

•internal administrative name

•helps identify the block in the system

The internal name may differ from the visible content.

=== '''Text Block Content''' ===
'''Language Tabs'''

The system supports multilingual text blocks.

Languages shown in the interface:

•English

•German

•French

•Italian

Each language version contains the localized content for the block.

This ensures communications are sent in the recipient’s language.

=== '''Rich Text Editor (QuillJS)''' ===
The content is written using a QuillJS rich text editor.

The editor supports:
{| class="wikitable"
|+
!Feature
!Purpose
|-
|Font selection
|Choose font type
|-
|Font size
|Adjust text
|-
|Bold/Italic/Underline
|Text emphasis
|-
|Lists
|Bullet or numbered list
|-
|Alignmnet
|Text alignment
|-
|Links
|Insert hyperlinks
|-
|Images
|Embed images if required
|}
This allows formatting of professional communication messages.

=== '''Standard Text Block Content''' ===
Main content field:

'''Standard Text Block'''

Example: Dear {{PAX Letter Salutation}} {{PAX Last Name}},

Purpose:

•defines the reusable communication text

•may contain placeholders

•may include formatted text

This block is inserted into larger communication templates.

=== '''Available Placeholders''' ===
Panel on the right side.

Displays dynamic variables that can be inserted into the text.

Example placeholders:

{| class="wikitable"
|+
!Placeholder
!Description
|-
|SAR-Case-Number
|Case reference number
|-
|SAR-Request Date
|Date of the request
|-
|PAX Letter Salutation
|Passenger greeting (Mr./Ms.)
|-
|PAX Last Name
|Passenger last name
|-
|PAX first Name
|Passenger first name
|-
|PAX Birthdate
|Passsenger date of birth
|-
|PAX Booking Code (PNR)
|Passenger booking reference
|-
|Case Service Request Table (HTML)
|Table with requested services
|-
|Journey (HTML Table)
|Table with journey details
|-
|Journey Departure Date
|Departure date
|-
|Journey Next Trip Departure Date
|Next segment departure
|-
|ESCORT list
|List of escort services
|-
|ESCORT Table with full information
|Detailed escort information
|-
|Full Service Tree Table
|Complete list of services
|-
|AMBULANCE Details Table (HTML)
|Ambulance service information
|}
'''Purpose of Placeholders'''

Placeholders are replaced with '''real case data''' when the communication is generated.

Example:Dear {{PAX Last Name}} becomes Dear Smith

=== '''Available Standard Text Blocks''' ===

== Panel: ==
'''Available standard text blocks'''

This section displays reusable blocks that can be inserted into the current text block.

Examples from the screenshot:

•Standard Letter Opening

•Processing Agent Footer

•Processing Agent Footer with closing phrase

'''Manage Standard Blocks'''

Button:

Manage Standard Blocks

Opens the administration area where standard blocks can be managed.

Purpose:

Allows combining smaller blocks into larger communication texts.

Example structure of a letter:

[Standard Letter Opening]

[Main Message Content]

[Processing Agent Footer]

== '''Workflow Usage''' ==
Standard text blocks are used in:
{| class="wikitable"
|+
!Area
!Purpose
|-
|Communication Templates
|Emails and letters
|-
|Medical communication
|MEDIF requests
|-
|Operational notifications
|Service confirmations
|-
|Partner communication
|Message to external partners
|}

== Related articles ==
[[Dev:LH MOC Admin-Text Standard blocks translations|Translations]]

Dev:LH MOC Admin-Text Standard blocks - Revision history