Medical Billing Flows

2026-05-06T22:21:20Z

Stefanseiler: Stefanseiler moved page Billing to Medical Billing Flows without leaving a redirect

Billing in medical practises means charging (medical) services or products. Generally there are two service billing flows:

* '''Direct billing flow''' - There exists no framework on which the bill is restricted. The bill is directly written to the patient which is paying the bill.
* '''Health insurance billing flow''' - There exists frameworks defined by health insurance providers to which the doctor has to adhere to get the money (e.g. TARMED, TARDOC, GOÄ, EGO, ... )

[[File:Billing_Flow_Fundamentals.png|1100x1100px]]

== Direct billing flow ==
Services behave like products and are charged like products.

== Health insurance billing flow ==

=== Performed service billing ===
Precursor for a position to be billable through a health insurance is a [[medical indication]].

* '''Uncharged''' - no billable positions exist, which reference to this performed service
* '''Ready for billing''' - a billable positions exists, which references to the performed service. Each billing position has a [[medical indication]]
* '''Billed''' - the billable positions referencing this service are now assigned to a billing position.

=== Bill issuance status ===

* '''Draft with Errors''' - The bill draft is created, but could not be validated or is incomplete
* '''Draft OK''' - The bill draft has been created and validated and is ready for being issued.
* '''Bill issued''' - The bill has been issued and has received a bill number, and is also transported into book-keeping (bookings have been made)
* '''Cancelled''' - The bill was issued and then cancelled. Bookings have been made to revert the bookings of the issuance

While the bill changes its status, the performed services status is changing as well. On issuance and cancellation, there have to be book-keeping bookings each with transaction numbers for bookkeeping.

=== Bill delivery status ===
Each practise needs to track information on how the bill is transmitted to the patient. So we need to track these status info:

* IsETransmitted
* IsPaperTransmission
* DateOfSendout
* HasResponse_Confirmed
* HasResponse_Rejected
* DateOfResponse

== See also ==

* [[Kordeus.CORE]]

Medical Billing Flows

2026-05-06T22:20:37Z

Stefanseiler:

Medical indication

2026-05-06T22:06:20Z

Stefanseiler:

Medical indication

2026-05-06T21:45:51Z

Stefanseiler:

A medical indication means the reason and rectification why a doctor performs services. This is the reason, while medical indications are an essential part of each bill position. Typically a medical indication is a medical diagnose.

== See also ==

* [[Billing]]
* [[Dev:Diagnoses]]

Medical indication

2026-05-06T21:45:27Z

Stefanseiler: Created page with "A medical indication means the reason and rectification why a doctor performs services. This is the reason, while medical indications are an essential part of each bill position. == See also == * Billing * Dev:Diagnoses"

A medical indication means the reason and rectification why a doctor performs services. This is the reason, while medical indications are an essential part of each bill position.

== See also ==

* [[Billing]]
* [[Dev:Diagnoses]]

Medical Billing Flows

2026-05-06T21:43:41Z

Stefanseiler:

Billing in medical practises means:

* charging (medical) services
* charging (medical) products
Generally there are two patient billing flows:

* '''Direct billing flow''' - There exists no framework on which the bill is restricted. The bill is directly written to the patient which is paying the bill.
* '''Health insurance billing flow''' - There exists frameworks defined by health insurance providers to which the doctor has to adhere to get the money (e.g. TARMED, TARDOC, GOÄ, EGO, ... )

[[File:Billing_Flow_Fundamentals.png|1100x1100px]]

=== Performed service status ===
Precursor for a position to be billable is a [[medical indication]].

* '''Uncharged''' - no billable positions exist, which reference to this performed service
* '''Ready for billing''' - a billable positions exists, which references to the performed service. Each billing position has a [[medical indication]]
* '''Billed''' - the billable positions referencing this service are now assigned to a billing position.

=== Bill issuance status ===

* '''Draft with Errors''' - The bill draft is created, but could not be validated or is incomplete
* '''Draft OK''' - The bill draft has been created and validated and is ready for being issued.
* '''Bill issued''' - The bill has been issued and has received a bill number, and is also transported into book-keeping (bookings have been made)
* '''Cancelled''' - The bill was issued and then cancelled. Bookings have been made to revert the bookings of the issuance

While the bill changes its status, the performed services status is changing as well. On issuance and cancellation, there have to be book-keeping bookings each with transaction numbers for bookkeeping.

=== Bill delivery status ===
Each practise needs to track information on how the bill is transmitted to the patient. So we need to track these status info:

* IsETransmitted
* IsPaperTransmission
* DateOfSendout
* HasResponse_Confirmed
* HasResponse_Rejected
* DateOfResponse

== See also ==

* [[Kordeus.CORE]]

TARDOC Bill creation / transmission

2026-05-06T20:20:27Z

Stefanseiler: /* Billing */

Kordeus.CORE is a full practise management system which cover these functional areas of each practise:

* '''Primary value chain process'''
** Appointmentmaking
** Encounter
** Surgery Planning
** Surgery documentation
** Billing
** Quality management
* '''Resource planning'''
** Practise staff management
** Practise warehouse management
* '''Marketing & Partner management'''
** Referrer management & communication
** Marketing performance management
** Qualitty publishing

== See also ==

* [[:Category:Kordeus.CORE Epics]]
* [[:Category: Fundamental Healthcare Data Entities]]

== Features ==
=== Administrative tasks ===
* HR capacity planning
* Appointment availability planning
* Define slots for online appointment booking
* Reporting on business operations

=== Billing ===

* [[TARDOC Bill creation / transmission]]
* Claims management

== System requirements ==

* Kordeus.Core hardware requirements
* [[Software infrastructure requirements]]
* Backup schemas to implement

2026-04-30T11:19:41Z

Stefanseiler:

== Phase 1 - SARA Fundamental ==

=== Current Project Plan ===
{| class="wikitable"
!
!Rel. Size
! colspan="2" |2024
! colspan="12" |2025
! colspan="6" |2026
! rowspan="2" |Est-Size
! rowspan="2" |Dev
Progress
! rowspan="2" |External Dep.
Notes
|-
!
!Team
!Nov
!Dec
!Jan
!Feb
!Mar
!Apr
!May
!Jun
!Jul
!Aug
!Sep
!Oct
!Nov
!Dec
!Jan
!Feb
!Mar
!Apr
!May
!Jun
|-
| colspan="25" |
|-
!Peparatory work
!4
| colspan="3" style="text-align:center; background-color:#ADD8E6" |Discovery
! colspan="2" |
| colspan="3" style="text-align:center; background-color:#ADD8E6" |Discovery
! colspan="12" |
!5
!100%
|
|-
|Kickoff / Initially planned discovery
|
| Def
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|S
|100%
|✅
|-
|Architecture & Shared Logic Hubs
|
|
| colspan="2" |Discovery
|
|
| colspan="3" style="text-align:center; background-color:#FFCCCB" |Re-Discovery
|
|
|
|
|
|
|
|
|
|
|
|
|XL
|100%
|✅
|-
| colspan="25" |
|-
! style="text-align:left;" |Administration tools
!8
| style="text-align:center; background-color:#ADD8E6" |Dis.
| colspan="3" style="text-align:center; background-color:#96F97B" |Dev
| colspan="2" style="text-align:center; background-color:#ADD8E6" |Discovery
| colspan="3" style="text-align:center; background-color:#96F97B" |Dev
| colspan="2" style="text-align:center; background-color:#FFFFE0" |QA
| style="text-align:center; background-color:#96F97B" |Dev
| style="text-align:center; background-color:#FFFFE0" |QA
!Dev
!QA
!Dev
! colspan="2" |QA
!
!
!18
!85,8%
!
|-
|Definition / Discovery
|
|Def
| colspan="3" |Dev
| colspan="3" style="text-align:center; background-color:#FFCCCB" |Re-Discovery
|
|
|
|
|
|
|
|
|
|
|
|
|
|L
|100%
|✅
|-
|[[Carrier Admininistration Tools|LH Admininistration Tools]]
|Mixed
|
|
|
|
|
|
| colspan="3" |Dev
|QA
|
|
|
|
|
|
|
|
|
|
|L
|100%
|✅
|-
|[[Travel Service Operation Center Administration Tools|MOC Administration Tools]]
|Mixed
|
|
|
|
|
|
|
| colspan="3" |Dev
|QA
|
|
|
|
|
|
|
|
|
|L
|100%
|✅
|-
|SLHs ([[Dev:SLH - TravelCarrierDataDistribution|TravelCarrierDataDistribution]] & OperationCenterPAXExchange
|BE
|
|
|
|
|
|
|
|
| colspan="2" |Dev
|QA
|
|
|
|
|
|
|
|
|
|L
|100%
|✅
|-
|Minor extensions during further discovery
|Mixed
|
|
|
|
|
|
|
|
|
|
| colspan="2" |Dev
|QA
|
|
|
|
|
|
|
|S
|100%
|✅
|-
|SLH - TravelCDDD
SLH - OCPAXE extensions due to feedback
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|Dev
|
|
|
|
|
|
|S
|100%
|✅
|-
|Minor extensions during feedback sessions (limitations)
|Mixed
|
|
|
|
|
|
|
|
|
|
|
|
|
|Dev
|QA
|
|
|
|
|
|S
|100%
|✅
|-
|Automation Engine Admin
|Mixed
|
|
|
|
|
|
|
|
|
|
|
|
|
|Dev
|
|Dev
| colspan="2" |QA
|
|
|L
|15%
|{{Yellow-Tag|YellowText=Repriorized}}
|-
| colspan="25" |
|-
! style="text-align:left;" |Passenger Portals
!28
! colspan="7" |
| colspan="4" style="text-align:center; background-color:#96F97B" |Dev
| style="text-align:center; background-color:#FFFFE0" |QA
| colspan="2" style="text-align:center; background-color:#96F97B" |Dev
| colspan="2" style="text-align:center; background-color:#FFFFE0" |QA
!
!
!
!
!11
!95,5%
!
|-
|[[PAX.Portal|PAX funcationality in PAX.Portal for LH]]
|FE & BE
|
|
|
|
|
|
|
| colspan="4" |Dev
|QA
|
|
|
|
|
|
|
|
|XL
|100%
|✅
|-
|[[Dev:SLH - PortalUsageInteraction|SLH - PortalUsageInteraction]]
|BE
|
|
|
|
|
|
|
|
|
| colspan="2" |Dev
|
|
|
|
|
|
|
|
|
|L
|100%
|✅
|-
|[[PAX.Portal|Full PAX.Portal for Discover]]
|FE
|
|
|
|
|
|
|
|
|
|
|
|
| colspan="2" |Dev
| colspan="2" |QA
|
|
|
|
|M
|90%
|
|-
|[[Dev:PAX.Portal feature tree|TP-Employee features]]
|Mixed
|
|
|
|
|
|
|
|
|
|
|
|
|
|Dev
|Conf
|QA
|
|
|
|
|M
|85%
|➡️ status update
|-
| colspan="25" |
|-
! style="text-align:left;" |SARA.Core
!40
| style="text-align:center; background-color:#ADD8E6" |Dis.
!
| colspan="6" style="text-align:center; background-color:#ADD8E6" |Discovery
!
| colspan="6" style="text-align:center; background-color:#96F97B" |Dev
| colspan="3" style="text-align:center; background-color:#FFFFE0" |QA
!
!
!20
!95,6%
!{{Yellow-Tag|YellowText=Delayed}}
|-
|Initial definition of BE (like SWISS)
|Mgmt
|Def
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|S
|100%
|✅
|-
|Full SAM process discovery
|Mgmt
|
|
| colspan="6" style="text-align:center; background-color:#FFCCCB" |Discovery
|
|
|
|
|
|
|
|
|
|
|
|
|XL
|100%
|✅
|-
|UI/UX Iteration
|MgMt
|
|
|
|
|
|
|
|
| colspan="2" |Dev
|
|
|
|
|
|
|
|
|
|
|M
|100%
|✅
|-
|[[SARA.Core (Special Assistance Request Management Suite)|SARA.Core App Development]]
|Mixed
|
|
|
|
|
|
|
|
|
|
| colspan="6" |Dev
|
|
|
|
|XXL
|92%
|➡️ status update
|-
|[[Dev:SLH - TravelServiceManagementEcosystem|SLH - TravelServiceManagementEcosystem]]
|BE
|
|
|
|
|
|
|
|
|
|
| colspan="6" |Dev
|
|
|
|
|XL
|100%
|➡️ status update (status: in testing)
|-
|[[SARA.ProcessAutomationEngine]]
|BE
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| colspan="2" |Dev
|QA
|
|
|
|XL
|65%
|➡️ status update
|-
| colspan="25" |
|-
! style="text-align:left;" |SARA.DeliveryPartnerPortal
!8
!
| colspan="3" style="text-align:center; background-color:#ADD8E6" |Discovery
!
!
!
!
!
!
!
!
!
!
| style="text-align:center; background-color:#96F97B" |Dev
| style="text-align:center; background-color:#FFFFE0" |QA
!
!
!
!
!3
!100%
!
|-
|[[SARA.DeliveryPartnerPortal|Delivery Partner Portal]]
|Mixed
|
| colspan="3" |Discovery
|
|
|
|
|
|
|
|
|
|
|Dev
|QA
|
|
|
|
|L
|100%
|
|-
| colspan="25" |
|-
! style="text-align:left;" |Interface Development
!4
!
| colspan="2" style="text-align:center; background-color:#ADD8E6" |Discovery
! colspan="9" |
| colspan="4" style="text-align:center; background-color:#96F97B" |Dev
| colspan="2" style="text-align:center; background-color:#FFFFE0" |QA
! colspan="2" |
!6
!83,3%
!
|-
|Initial Definition / Discovery
|BE
|
| colspan="2" |Discovery
|
|
|
|
|
|
|
|
|
| colspan="2" |Discovery
|
|
|
|
|
|
|S
|100%
|ONERES bookings over API
|-
|[[LHG:ONERES Interface|Interface to ONERES]] (API bookings)
|BE
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| colspan="2" |Dev
| colspan="2" |QA
|
|
|L
|80%
|{{Yellow-Tag|YellowText=Changed, Delayed}} not on critical path
|-
|[[LHG:DAS Interface|Interface DAS via Kafka]]
|BE
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| colspan="2" |Dev
| colspan="2" |QA
|
|
|M
|80%
|{{Yellow-Tag|YellowText=Additional work}} not on critical path
|-
| colspan="25" |
|-
! style="text-align:left;" |LH Partner Creation Portal
!8
! colspan="15" |
!
| style="text-align:center; background-color:#96F97B" |Dev
| style="text-align:center; background-color:#FFFFE0" |QA
! colspan="2" |
!8
!95,0%
!
|-
|[[Dev:Partner creation processes]]
|Mixed
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|Dev
|QA
|
|
|L
|95%
|in testing

|-
| colspan="25" |
|-
!Full project (100%)
!100
| colspan="7" style="text-align:center; background-color:#ADD8E6" |Discovery & Dev preparations
| colspan="7" style="text-align:center; background-color:#96F97B" |Core Dev
| colspan="2" style="text-align:center; background-color:#FFFFE0" |Core QA
| colspan="2" style="text-align:center; background-color:#ADD8E6" |Int. Testing
| style="text-align:center; background-color:#FFCCCB" |Golive
!
!
!94,8%
!
|-
| colspan="25" |
|-
!{{Yellow-Tag|YellowText=Additional work}}
!
! colspan="20" |
!15
!
!
|-
|Full test servers in NUE with new B-Op-Infra
|Admin
BE
|
|
|
|
|
|
|
|
|
|
|
|
|
| colspan="2" |Deployment
|
|
|
|
|
|M
|100%
|✅
|-
|Login&Registration Extensions for PAX & Botprotection
|Mixed
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|M
|100%
|in testing
|-
|[[LHG:ONERES Interface|Interface to ONERES]] (GAV) Specification
|BE
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|S
|100%
|✅
|-
|[[LHG:ONERES Interface|Interface to ONERES]] (GAV) Implementation
|Mixed
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|S
|50%
|
|-
|[[LHG:SHED-Connect|SCHED-Connect]] Specification
|BE
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|S
|100%
|
|-
|[[LHG:SHED-Connect|SCHED-Connect]] Implementation
|Mixed
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|M
|80%
|
|-
|Communication templates and implementation
|Mgmt, mixed
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|DEV & QA
|
|
|M
|95%
|➡️ status update
|-
|Task templates and implementation
|Mgmt, mixed
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|DEV & QA
|
|
|S
|35%
|➡️ status update
|-
|Document templates and implementation
|Mgmt, mixed
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|DEV & QA
|
|
|S
|15%
|➡️ status update
|-
|Delivery Partner Portal - additional service details, multiple services, extensions for empty legs
|Mgmt, mixed
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|DEV & QA
|
|M
|30%
|➡️ status update
|-
!Performed work
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!80,6%
!
|}

=== Step-by-Step to success ===

* Starting from '''1st of July 2025,''' the core development takes place, which should be finished by end of February (30 weeks) including internal Q&A. There are 11 development milestones, which are scheduled. See article [[LHG:SARA Project Phase 1 - Current presentation milestones]] It is not expected, that everything runs flawlessly until then, but all building blocks should be there and just rework and bugfixing should happen from there.

* From '''1st of March 2026''', the full integration testing should commence and non-essential development tasks are scheduled Acceptance tests with LHG will commence with a timeframe of roughly 10 week until the system is ready for production.
* Goal is to reach Go-Live readiness in '''May 2026'''

=== Project history & updates ===

* [[LHG:End of June - Definitive new project plan|End of June: Definitive project plan]]
* [[LHG:Mid May updated preliminary plan|Mid of may: KORDEUS has presented an updated preliminary project plan]]
* [[LHG:Dec 2024 - project focus change|Dec 2024: Additional discovery (changed Project focus)]]
* Nov 2024: The project started at the end of 2024 and was terminated to be finished in 2025.

== See also ==

* [[LHG:LH SARA discovery Sessions|SARA discovery Sessions]]
* [[Dev:Internal ZUGSEIL Meetings on LHG Project Phase 1|Internal ZUGSEIL Meetings on LHG Project Phase 1]]
* [[Protected:Co-Innovators Area]]

LHG:SARA Project

2026-04-30T11:18:36Z

Stefanseiler: /* Step-by-Step to success */

== Phase 1 - SARA Fundamental ==

=== Current Project Plan ===
{| class="wikitable"
!
!Rel. Size
! colspan="2" |2024
! colspan="12" |2025
! colspan="6" |2026
! rowspan="2" |Est-Size
! rowspan="2" |Dev
Progress
! rowspan="2" |External Dep.
Notes
|-
!
!Team
!Nov
!Dec
!Jan
!Feb
!Mar
!Apr
!May
!Jun
!Jul
!Aug
!Sep
!Oct
!Nov
!Dec
!Jan
!Feb
!Mar
!Apr
!May
!Jun
|-
| colspan="25" |
|-
!Peparatory work
!4
| colspan="3" style="text-align:center; background-color:#ADD8E6" |Discovery
! colspan="2" |
| colspan="3" style="text-align:center; background-color:#ADD8E6" |Discovery
! colspan="12" |
!5
!100%
|
|-
|Kickoff / Initially planned discovery
|
| Def
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|S
|100%
|✅
|-
|Architecture & Shared Logic Hubs
|
|
| colspan="2" |Discovery
|
|
| colspan="3" style="text-align:center; background-color:#FFCCCB" |Re-Discovery
|
|
|
|
|
|
|
|
|
|
|
|
|XL
|100%
|✅
|-
| colspan="25" |
|-
! style="text-align:left;" |Administration tools
!8
| style="text-align:center; background-color:#ADD8E6" |Dis.
| colspan="3" style="text-align:center; background-color:#96F97B" |Dev
| colspan="2" style="text-align:center; background-color:#ADD8E6" |Discovery
| colspan="3" style="text-align:center; background-color:#96F97B" |Dev
| colspan="2" style="text-align:center; background-color:#FFFFE0" |QA
| style="text-align:center; background-color:#96F97B" |Dev
| style="text-align:center; background-color:#FFFFE0" |QA
!Dev
!QA
!Dev
! colspan="2" |QA
!
!
!18
!85,8%
!
|-
|Definition / Discovery
|
|Def
| colspan="3" |Dev
| colspan="3" style="text-align:center; background-color:#FFCCCB" |Re-Discovery
|
|
|
|
|
|
|
|
|
|
|
|
|
|L
|100%
|✅
|-
|[[Carrier Admininistration Tools|LH Admininistration Tools]]
|Mixed
|
|
|
|
|
|
| colspan="3" |Dev
|QA
|
|
|
|
|
|
|
|
|
|
|L
|100%
|✅
|-
|[[Travel Service Operation Center Administration Tools|MOC Administration Tools]]
|Mixed
|
|
|
|
|
|
|
| colspan="3" |Dev
|QA
|
|
|
|
|
|
|
|
|
|L
|100%
|✅
|-
|SLHs ([[Dev:SLH - TravelCarrierDataDistribution|TravelCarrierDataDistribution]] & OperationCenterPAXExchange
|BE
|
|
|
|
|
|
|
|
| colspan="2" |Dev
|QA
|
|
|
|
|
|
|
|
|
|L
|100%
|✅
|-
|Minor extensions during further discovery
|Mixed
|
|
|
|
|
|
|
|
|
|
| colspan="2" |Dev
|QA
|
|
|
|
|
|
|
|S
|100%
|✅
|-
|SLH - TravelCDDD
SLH - OCPAXE extensions due to feedback
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|Dev
|
|
|
|
|
|
|S
|100%
|✅
|-
|Minor extensions during feedback sessions (limitations)
|Mixed
|
|
|
|
|
|
|
|
|
|
|
|
|
|Dev
|QA
|
|
|
|
|
|S
|100%
|✅
|-
|Automation Engine Admin
|Mixed
|
|
|
|
|
|
|
|
|
|
|
|
|
|Dev
|
|Dev
| colspan="2" |QA
|
|
|L
|15%
|{{Yellow-Tag|YellowText=Repriorized}}
|-
| colspan="25" |
|-
! style="text-align:left;" |Passenger Portals
!28
! colspan="7" |
| colspan="4" style="text-align:center; background-color:#96F97B" |Dev
| style="text-align:center; background-color:#FFFFE0" |QA
| colspan="2" style="text-align:center; background-color:#96F97B" |Dev
| colspan="2" style="text-align:center; background-color:#FFFFE0" |QA
!
!
!
!
!11
!95,5%
!
|-
|[[PAX.Portal|PAX funcationality in PAX.Portal for LH]]
|FE & BE
|
|
|
|
|
|
|
| colspan="4" |Dev
|QA
|
|
|
|
|
|
|
|
|XL
|100%
|✅
|-
|[[Dev:SLH - PortalUsageInteraction|SLH - PortalUsageInteraction]]
|BE
|
|
|
|
|
|
|
|
|
| colspan="2" |Dev
|
|
|
|
|
|
|
|
|
|L
|100%
|✅
|-
|[[PAX.Portal|Full PAX.Portal for Discover]]
|FE
|
|
|
|
|
|
|
|
|
|
|
|
| colspan="2" |Dev
| colspan="2" |QA
|
|
|
|
|M
|90%
|
|-
|[[Dev:PAX.Portal feature tree|TP-Employee features]]
|Mixed
|
|
|
|
|
|
|
|
|
|
|
|
|
|Dev
|Conf
|QA
|
|
|
|
|M
|85%
|➡️ status update
|-
| colspan="25" |
|-
! style="text-align:left;" |SARA.Core
!40
| style="text-align:center; background-color:#ADD8E6" |Dis.
!
| colspan="6" style="text-align:center; background-color:#ADD8E6" |Discovery
!
| colspan="6" style="text-align:center; background-color:#96F97B" |Dev
| colspan="3" style="text-align:center; background-color:#FFFFE0" |QA
!
!
!20
!95,6%
!{{Yellow-Tag|YellowText=Delayed}}
|-
|Initial definition of BE (like SWISS)
|Mgmt
|Def
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|S
|100%
|✅
|-
|Full SAM process discovery
|Mgmt
|
|
| colspan="6" style="text-align:center; background-color:#FFCCCB" |Discovery
|
|
|
|
|
|
|
|
|
|
|
|
|XL
|100%
|✅
|-
|UI/UX Iteration
|MgMt
|
|
|
|
|
|
|
|
| colspan="2" |Dev
|
|
|
|
|
|
|
|
|
|
|M
|100%
|✅
|-
|[[SARA.Core (Special Assistance Request Management Suite)|SARA.Core App Development]]
|Mixed
|
|
|
|
|
|
|
|
|
|
| colspan="6" |Dev
|
|
|
|
|XXL
|92%
|➡️ status update
|-
|[[Dev:SLH - TravelServiceManagementEcosystem|SLH - TravelServiceManagementEcosystem]]
|BE
|
|
|
|
|
|
|
|
|
|
| colspan="6" |Dev
|
|
|
|
|XL
|100%
|➡️ status update (status: in testing)
|-
|[[SARA.ProcessAutomationEngine]]
|BE
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| colspan="2" |Dev
|QA
|
|
|
|XL
|65%
|➡️ status update
|-
| colspan="25" |
|-
! style="text-align:left;" |SARA.DeliveryPartnerPortal
!8
!
| colspan="3" style="text-align:center; background-color:#ADD8E6" |Discovery
!
!
!
!
!
!
!
!
!
!
| style="text-align:center; background-color:#96F97B" |Dev
| style="text-align:center; background-color:#FFFFE0" |QA
!
!
!
!
!3
!100%
!
|-
|[[SARA.DeliveryPartnerPortal|Delivery Partner Portal]]
|Mixed
|
| colspan="3" |Discovery
|
|
|
|
|
|
|
|
|
|
|Dev
|QA
|
|
|
|
|L
|100%
|
|-
| colspan="25" |
|-
! style="text-align:left;" |Interface Development
!4
!
| colspan="2" style="text-align:center; background-color:#ADD8E6" |Discovery
! colspan="9" |
| colspan="4" style="text-align:center; background-color:#96F97B" |Dev
| colspan="2" style="text-align:center; background-color:#FFFFE0" |QA
! colspan="2" |
!6
!83,3%
!
|-
|Initial Definition / Discovery
|BE
|
| colspan="2" |Discovery
|
|
|
|
|
|
|
|
|
| colspan="2" |Discovery
|
|
|
|
|
|
|S
|100%
|ONERES bookings over API
|-
|[[LHG:ONERES Interface|Interface to ONERES]] (API bookings)
|BE
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| colspan="2" |Dev
| colspan="2" |QA
|
|
|L
|80%
|{{Yellow-Tag|YellowText=Changed, Delayed}} not on critical path
|-
|[[LHG:DAS Interface|Interface DAS via Kafka]]
|BE
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| colspan="2" |Dev
| colspan="2" |QA
|
|
|M
|80%
|{{Yellow-Tag|YellowText=Additional work}} not on critical path
|-
| colspan="25" |
|-
! style="text-align:left;" |LH Partner Creation Portal
!8
! colspan="15" |
!
| style="text-align:center; background-color:#96F97B" |Dev
| style="text-align:center; background-color:#FFFFE0" |QA
! colspan="2" |
!8
!95,0%
!
|-
|[[Dev:Partner creation processes]]
|Mixed
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|Dev
|QA
|
|
|L
|95%
|in testing

|-
| colspan="25" |
|-
!Full project (100%)
!100
| colspan="7" style="text-align:center; background-color:#ADD8E6" |Discovery & Dev preparations
| colspan="7" style="text-align:center; background-color:#96F97B" |Core Dev
| colspan="2" style="text-align:center; background-color:#FFFFE0" |Core QA
| colspan="2" style="text-align:center; background-color:#ADD8E6" |Int. Testing
| style="text-align:center; background-color:#FFCCCB" |Golive
!
!
!94,8%
!
|-
| colspan="25" |
|-
!{{Yellow-Tag|YellowText=Additional work}}
!
! colspan="20" |
!15
!
!
|-
|Full test servers in NUE with new B-Op-Infra
|Admin
BE
|
|
|
|
|
|
|
|
|
|
|
|
|
| colspan="2" |Deployment
|
|
|
|
|
|M
|100%
|✅
|-
|Login&Registration Extensions for PAX & Botprotection
|Mixed
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|M
|100%
|in testing
|-
|[[LHG:ONERES Interface|Interface to ONERES]] (GAV) Specification
|BE
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|S
|100%
|✅
|-
|[[LHG:ONERES Interface|Interface to ONERES]] (GAV) Implementation
|Mixed
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|S
|50%
|
|-
|[[LHG:SHED-Connect|SCHED-Connect]] Specification
|BE
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|S
|100%
|
|-
|[[LHG:SHED-Connect|SCHED-Connect]] Implementation
|Mixed
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|M
|80%
|
|-
|Communication templates and implementation
|Mgmt, mixed
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|DEV & QA
|
|
|M
|95%
|➡️ status update
|-
|Task templates and implementation
|Mgmt, mixed
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|DEV & QA
|
|
|S
|35%
|➡️ status update
|-
|Document templates and implementation
|Mgmt, mixed
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|DEV & QA
|
|
|S
|15%
|➡️ status update
|-
|Delivery Partner Portal - additional service details, multiple services, extensions for empty legs
|Mgmt, mixed
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|DEV & QA
|
|M
|30%
|➡️ status update
|-
!Performed work
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!76,9%
!
|}

=== Step-by-Step to success ===

* Starting from '''1st of July 2025,''' the core development takes place, which should be finished by end of February (30 weeks) including internal Q&A. There are 11 development milestones, which are scheduled. See article [[LHG:SARA Project Phase 1 - Current presentation milestones]] It is not expected, that everything runs flawlessly until then, but all building blocks should be there and just rework and bugfixing should happen from there.

* From '''1st of March 2026''', the full integration testing should commence and non-essential development tasks are scheduled Acceptance tests with LHG will commence with a timeframe of roughly 10 week until the system is ready for production.
* Goal is to reach Go-Live readiness in '''May 2026'''

=== Project history & updates ===

* [[LHG:End of June - Definitive new project plan|End of June: Definitive project plan]]
* [[LHG:Mid May updated preliminary plan|Mid of may: KORDEUS has presented an updated preliminary project plan]]
* [[LHG:Dec 2024 - project focus change|Dec 2024: Additional discovery (changed Project focus)]]
* Nov 2024: The project started at the end of 2024 and was terminated to be finished in 2025.

== See also ==

* [[LHG:LH SARA discovery Sessions|SARA discovery Sessions]]
* [[Dev:Internal ZUGSEIL Meetings on LHG Project Phase 1|Internal ZUGSEIL Meetings on LHG Project Phase 1]]
* [[Protected:Co-Innovators Area]]